Regional Quality Manager

Eurofins•Santa Clara, CA

6d•$125,000 - $140,000•Onsite

About The Position

Eurofins Scientific is an international life sciences company providing a unique range of analytical testing services. The company is a global leader in food, environment, pharmaceutical, and cosmetic product testing, as well as agroscience Contract Research Organization services. Eurofins has grown significantly over 30 years, operating a decentralized network of laboratories across numerous countries. The company offers a vast portfolio of analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability, and purity of biological substances and products. In 2024, Eurofins generated substantial revenues and has shown strong stock performance over the past two decades.

Requirements

Bachelor’s Degree or 5 years of related experience
Minimum 2 years of experience working on a TIC Quality Team
Documented experience in Auditing – completion of internal and external audits
Documented experience in Root Cause Analysis and Corrective Action Planning
Proficient in MS Office (Word, Excel, PowerPoint and Outlook)
Able to stand or sit for long periods of time
Able to lift up to 25 pounds
Strong knowledge of ISO17025, ISO17020, and ISO17065
Experience on a Quality Team in the TIC industry
A good understanding of day-to-day business operations
Authorization to work in the United States indefinitely without restriction or sponsorship.

Nice To Haves

Demonstrate strong teamwork, project management and collaboration
Strong computer and organizational skills
Excellent communication (oral and written) and attention to detail
Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies

Responsibilities

Manage the segments of the Eurofins E&E Quality System covering the NCR, Complaints, and Policing the Mark Systems.
Review documentation, provide input including participating in group meetings when requested by other Regional QMs, for work they are performing for their assigned segments of the Eurofins E&E Quality System.
Responsible for conducting the annual Internal Audit at each of his assigned Eurofins E&E offices beginning 2025.
Assist each of his assigned offices with being prepared for external audits, through success learned during internal audits.
Responsible for the QMS portion of Internal Audits at Eurofins E&E offices.
Lead all External Audits at each of his assigned Eurofins E&E offices. This includes audits by Accreditation Bodies, as well as by Customers.
Work with the QMS Manager to have the QMS portion of each audit performed, with each Department leader to have the technical portions of each audit performed.
Assist with Partner Lab Audits of other Eurofins E&E locations (Europe and Asia), as applicable.
Foster positive morale and teamwork by assisting the staff at each of their assigned Eurofins E&E offices with all Quality related issues including providing or arranging for additional training of the staff, and with RC & CAP development as part of the NCR process.
Meet and get to know all team members and understand their role in the Eurofins E&E organization by department at each of his assigned Eurofins E&E offices.
Establish yourself as a “team member” in each of these offices and help to create a “we are all working together towards achieving quality” atmosphere.
Develop a close/friendly working relationship with the GM of each of his assigned Eurofins E&E offices.
Participate in Impartiality considerations.
Participate in the regular Quality “Hot Topics” meetings with the Quality Manager Team.
Participate in Partner Lab meetings and Quality Team meetings.
Manage and maintain the equipment and critical consumables databases.