Regional Property Manager- Los Angeles Region

NATIONAL COMMUNITY RENAISSANCE•Los Angeles, CA
•$97,000 - $105,000•Onsite

About The Position

The Regional Property Manager oversees administration, compliance, and maintenance of properties in the Los Angeles region while striving to maintain full occupancy. The role supports National Community Renaissance’s mission by leading property teams, ensuring operational and financial performance, and building strong relationships with residents, community partners, investors, and internal teams. The Regional Manager directs and supervises on-site personnel and identifies the resources needed to operate all aspects of the properties. The position reports to the Vice President of Property Management and the Senior Vice President of Property Management. The Regional Property Manager works with Community Managers, the Compliance Manager, Human Resources, Asset Management, the internal development team, and Hope Through Housing. Responsibilities span compliance oversight, property operations, budgeting and financial controls, staff management, resident services and programs, community relations, and support for development and marketing efforts. The position may require attendance at company events involving overnight stays away from home.

Requirements

  • 5–7 years of experience in a position with comparable responsibilities, including management of significant operating budgets, staff supervision, and customer service.
  • Financial management experience.
  • Advanced knowledge of Microsoft Office products, including Word, Excel, and Outlook.
  • Ability to lead teams in support of company goals and core values and exercise sound judgment and decision-making.
  • Ability to work with and understand people of diverse ethnic and family backgrounds.
  • Ability to work within approved annual budgets.
  • Excellent verbal and written English communication skills.
  • Ability to oversee and guide Community Managers in developing and delivering programs suited to community residents.
  • Ability to build external relationships while positively promoting the organization.
  • Ability to manage and develop employees.
  • Demonstrate initiative, personal awareness, professionalism, integrity, and confidentiality.
  • Pass the company-sponsored Tax Credit Certification class within the first year of employment; failure to pass after the second attempt may result in discipline, up to and including termination.
  • Bachelor’s degree in a related field is preferred.

Nice To Haves

  • Bachelor’s degree in a related field.
  • Knowledge of Yardi property management accounting software.

Responsibilities

  • Monitor property compliance in cooperation with the Compliance Manager, including regulatory agreements, commitment letters, proformas, resident ledgers, and annual recertifications.
  • Monitor Community Managers’ operational performance, including vacancies, resident communications, and capital improvements.
  • Coordinate property start-up operations, including application processes, service and contract procurement, and staff hiring and training.
  • Prepare monthly site inspection reports for management.
  • Ensure office and maintenance supplies are appropriately inventoried and purchased within approved property budgets.
  • Ensure adherence to fiscal and accounting requirements, including banking, cash handling, reporting, collections, invoices, budgeting, and auditing.
  • Review and approve petty cash in accordance with company policies, and conduct periodic audits to ensure cash is maintained and balanced.
  • Oversee uncollectable accounts receivable and work with collection agencies; approve invoices for payment as necessary.
  • Work with the Asset Manager to finalize annual budgets for approval by the Vice President of Property Management.
  • Ensure properties adhere to lease requirements and periodically audit ledger cards against status reports.
  • Manage employee hiring, training, evaluation, supervision, and termination in cooperation with Human Resources and in accordance with company policies.
  • Maintain positive relationships with CORE internal departments and attend training and informational seminars to stay current on policies and procedures.
  • Work with Community Managers on resident issues and respond to resident complaints or special needs when appropriate.
  • Work with Community Managers and Hope Through Housing to ensure supportive services are delivered in accordance with affordable covenants.
  • Assist with developing and implementing resident activities and property management programs that create high-quality housing and environments.
  • Build and maintain relationships with City staff, community service agencies, schools, school district staff, and other groups that can support programs and services, coordinating closely with Hope Through Housing.
  • Work with the internal development team to research future development opportunities aligned with company goals and objectives.
  • Develop and implement marketing strategies in assigned areas in cooperation with the internal development team.
  • Build positive working relationships with syndicators, investors, and agencies; demonstrate knowledge of property financial management and daily operations; and accompany parties on annual site visits when required.
  • Attend company-sponsored events related to team development, which may sometimes require overnight stays away from home.
  • Perform other duties as requested.
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