Regional Productivity Specialist

Snap-on•Grapevine, TX

4d•Onsite

About The Position

This role focuses on driving operational efficiency and supporting teams to reach their highest potential by blending analytical expertise with exceptional service skills. The specialist will identify process gaps, streamline work-flows, and help implement productivity solutions across the Northwest region. This is an in-person position.

Requirements

High school diploma required
1+ years of experience in productivity, operations, analytics, customer service, or a related field.
Strong analytical skills with proficiency in Excel, Tableau, Power BI, or Smartsheet.
Excellent communication and interpersonal skills; able to explain data and processes clearly to non-technical audiences.
Ability to manage multiple priorities and work independently in a fast-paced environment.
Familiarity with CRM or service management systems.
Positive, problem-solving mindset and ability to work cross-functionally.

Nice To Haves

Bachelor’s degree in business, data analysis, or related field strongly preferred.

Responsibilities

Enhance the franchisee experience by supporting entry and exit processes and ensuring operational accuracy.
Assist with on-boarding, training, and system access for new associates.
Align regional forecasting and scheduling to boost coverage and productivity.
Train teams on productivity tools, dashboards, and scheduling best practices.
Monitor expense reports for accuracy and compliance.
Analyze regional metrics to identify trends and opportunities for improvement.
Collaborate with management to turn data into actionable strategies.
Maintain systems with automated work-flows and apply RCI practices in daily work.