Regional Operations Specialist

Akumin•Salem, NH
•$61,985 - $111,550•Hybrid

About The Position

Akumin is hiring a full-time Regional Operations Specialist supporting its facilities in New Hampshire and Vermont. The role is 90% remote with 10% local onsite travel. The specialist oversees day-to-day operational execution across assigned sites, including scheduling, staffing, administrative workflows, and customer coordination. Working closely with regional leadership, the role supports high-quality patient care, operational efficiency, customer relationships, performance, compliance, and continuous improvement.

Requirements

  • High school diploma or equivalent experience.
  • Strong knowledge of scheduling, staffing logistics, and administrative workflows.
  • Experience with payroll, reporting, and operational coordination.
  • Knowledge of regulatory standards, including Joint Commission, CMS, and ACR.
  • Excellent communication and organizational skills.
  • Ability to manage multiple sites and priorities simultaneously.

Nice To Haves

  • Three or more years of experience in healthcare operations, radiology, or a medical office setting.
  • Experience in mobile imaging or multi-site healthcare environments.

Responsibilities

  • Develop and manage site schedules, making real-time adjustments for callouts and changes in volume.
  • Coordinate PTO, coverage logistics, and staffing alignment across multiple sites.
  • Track payroll and overtime, audit invoices, manage cancellations, and order and track supplies.
  • Maintain accurate documentation and complete administrative deliverables on time.
  • Prepare materials and insights for customer meetings and reviews.
  • Coordinate communication between internal teams and external partners.
  • Support the escalation and resolution of operational issues affecting customers.
  • Participate in interviewing and onboarding patient coordinators.
  • Train and mentor new team members on operational processes and systems.
  • Maintain current site postings and documentation.
  • Schedule preventative maintenance for units, injectors, and safety equipment.
  • Monitor site-level quality activities, including drills, audits, and compliance readiness.
  • Ensure interim site documentation is complete and aligned for leadership review.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation
  • Flexible scheduling
  • Cross-training opportunities
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • HSA accounts with employer contributions
  • 401(k) eligibility with employer match
  • Paid holidays
  • Defined PTO and sick time programs
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