Regional Operations Specialist

BrightSpring Health ServicesLouisville, KY
$21 - $25Hybrid

About The Position

The Regional Operations Specialist is responsible for coordinating and overseeing the administrative and operational aspects of the Primary Care practice. Abode Care Partners, an affiliate of BrightSpring Health Services, is a leading provider of integrated medical services, caring for individuals from post-hospitalization to home in various settings ranging from skilled nursing facilities, assisted living, independent living, group homes, and private homes. We bring quality medical care to older adults, people with complex conditions, people with special needs, and individuals with intellectual and/or developmental disabilities while increasing quality of life and safeguarding the dignity of those we serve.

Requirements

  • Bachelor’s degree in a related field
  • Strong interpersonal and communication skills to effectively communicate with Practitioners, office personnel, and patients
  • Computer literacy and knowledge of relevant healthcare and administrative software
  • Excellent analytical and problem-solving skills
  • Organizational and time management skills
  • Financial and accounting skills
  • Strong leadership, motivation, training, and goal-setting skills
  • Understand health and safety standards and medical terminology

Nice To Haves

  • Travel up to 25%

Responsibilities

  • Create and manage provider logistics and facility coverage
  • Maintain 24/7 call schedules for all practitioners in the assigned region(s) inclusive of PTO requests
  • Manage the expense, CME, reimbursement, and payroll processes
  • Support new providers through the credentialing process and shadowing, as well manage collaborative agreements for providers in the region(s)
  • Serve as point of contact for providers for processes and medical group policies
  • Serve as a key contact to support regional clinical directors support account and relationship management and issue resolution
  • Support up to 60 providers in one or more regions
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