Regional Operations & Sales Specialist

Kreation Juicery•Los Angeles, CA

2d•Onsite

About The Position

JOIN ONE OF LA’S MOST EXCITING GROWING WELLNESS BRANDS Kreation Organic has grown to 25 locations across Los Angeles —and we’re continuing to grow. We’re looking for a dynamic, sales-driven leader who wants to grow with us, lead multiple locations, drive profitability, and be rewarded for results. This isn’t just another operations job. It’s an opportunity to grow with Kreation and participate in the success you help create.

Requirements

Dynamic, sales-driven leader
Ability to grow with the company
Ability to lead multiple locations
Ability to drive profitability
Results-oriented
Experience in operations
Experience in sales
Leadership accountability
Inventory control
FIFO execution
Effective scheduling
Productivity standards
Mentorship skills
Professionalism
Team-first culture promotion
Guest engagement behaviors
Merchandising standards
Receiving procedures
Inventory optimization
Brand presentation
Equipment maintenance
Compliance with company policies
HR-related issue communication
Accurate and timely documentation
Health, safety, labor, and sanitation compliance

Nice To Haves

Experience in the wellness industry

Responsibilities

Oversee all daily operations and sales performance across assigned stores or region
Ensure consistent execution of operating systems, checklists, and SOPs
Identify operational and execution gaps and implement corrective action plans
Drive regional sales growth through execution of service standards, upselling behaviors, and promotional initiatives
Support labor planning to reduce labor percentage while maintaining service standards
Monitor and improve workflow efficiency and operational productivity
Ensure accurate opening, closing, and shift-leadership execution across all locations
Escalate safety, maintenance, or compliance issues promptly and appropriately
Ensure increased sales performance across the assigned region through leadership accountability and execution
Monitor and actively work to reduce waste percentage through inventory control, FIFO execution, and training
Support initiatives to lower labor percentage through effective scheduling, deployment, and productivity standards
Track and review key performance indicators including sales, labor, waste, and cost trends
Hold store leadership accountable to financial goals and corrective action plans
Develop, mentor, and support KICs and leadership team members
Reinforce consistent leadership presence, professionalism, and accountability standards
Support onboarding, training, and long-term development of leadership roles
Partner with Operations leadership and HR on performance management when required
Promote a respectful, consistent, and team-first culture across all locations
Ensure Kreation service standards are consistently executed across all stores
Drive proactive service and sales-focused guest engagement behaviors
Support resolution of escalated guest concerns professionally and promptly
Reinforce execution of Kleanse programs, promotions, incentives, and sales initiatives
Ensure FIFO, merchandising, and inventory standards are consistently followed
Monitor PAR levels, product availability, and waste trends
Support accurate receiving procedures and discrepancy reporting
Drive inventory optimization and waste reduction efforts across the region
Ensure adherence to Kreation Look & Feel standards
Conduct walkthroughs to verify cleanliness, organization, and brand presentation
Ensure equipment maintenance standards are followed
Communicate facility, equipment, or presentation issues promptly
Ensure compliance with all company policies and procedures
Serve as the primary communication point for HR-related issues within the assigned region
Ensure accurate and timely documentation for each store, including performance, incidents, and corrective actions
Support health, safety, labor, and sanitation compliance standards
Maintain clear, consistent communication with Operations leadership and store teams
Review operational reports, sales data, and metrics as assigned
Perform additional duties as directed by the Director of Operations or Operations Manager