Regional Operations Manager

Eclipse Advantage Career • Atlanta, GA

10d • Hybrid

About The Position

As a Regional Operations Manager, you will oversee 7-10 third-party logistics (3PL) distribution centers, ensuring operational excellence and fostering strong client relationships. Your mission is to manage and optimize the performance of these facilities while driving business growth and delivering exceptional service. If you thrive on managing complex operations, enjoy building client trust, and have a knack for strategic problem-solving, this is your opportunity to make a significant impact. When not traveling to our client sites, you will be based out of the nearest client site located to your home address.

Requirements

• 7-10 years of experience in multi-site operational management, preferably within the grocery or 3PL industries.
• Proven ability to develop workforce strategies and drive process improvements.
• Strong data analysis skills, with the ability to use metrics to inform decision-making.
• Excellent communication and interpersonal skills, with experience managing challenging client conversations.
• Sales-minded and curious, with the ability to support business development activities.
• A self-starter with the ability to adapt quickly, motivate teams, and deliver results in a complex, fast-paced environment.
• Willingness to travel weekly to regional sites as required.

Responsibilities

• Develop and implement strategic warehouse and distribution operations plans, ensuring seamless execution across all sites in the region.
• Establish and enforce operational processes, procedures, and metrics to drive efficiency, quality, and safety at all facilities.
• Lead cross-functional projects, including facility start-ups and other business initiatives, ensuring timely and effective implementation.
• Prepare and oversee financial budgets, ensuring performance aligns with financial targets.
• Conduct monthly financial projections and analysis for each site, identifying opportunities for cost savings and performance improvement.
• Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and managing expectations with professionalism and tact.
• Build strong, trust-based relationships with clients, ensuring their needs are met while maintaining operational integrity.
• Handle challenging conversations with maturity and adaptability, turning potential conflicts into opportunities for growth and improvement.
• Partner with the sales and business development team to identify growth opportunities, conduct site assessment visits, and engage with prospective clients.
• Assist in client presentations and discussions, showcasing your operational expertise to secure new business.
• Develop and monitor key performance indicators (KPIs) for all regional facilities, driving continuous improvement and operational success.
• Use data analysis to identify trends, optimize workflows, and implement process enhancements.
• Lead and mentor facility managers and direct reports, providing strategic guidance, support, and coaching.
• Foster a culture of accountability, collaboration, and innovation across all sites.

Benefits

• Competitive base salary with a lucrative variable commission plan based on gross profit
• Comprehensive benefits package, including top-tier health insurance and generous retirement plans
• Boundless opportunities for personal and professional development, propelling your career to new heights

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed