Regional Operations Manager

Stauffer Manufacturing•Lower Macungie Township, PA

27d•Hybrid

About The Position

The Regional Operations Manager is responsible for the strategic oversight and operational performance of a group of warehouse locations within a defined region. This role leads and develops a team consisting of Warehouse Managers to ensure consistent execution of company standards, safety protocols, and operational excellence. The Regional Operations Manager is accountable for maintaining and improving Standard Operating Procedures, driving process excellence, and ensuring accuracy, efficiency, and safety across all sites. Through scheduled and unscheduled site visits, data-driven performance management, and leadership development, this position plays a critical role in achieving organizational goals and continuous improvement.

Requirements

Minimum bachelor’s degree in business, supply chain management, logistics, or related field; or combined associate’s degree with a minimum of 7 years of experience in operations management positions.
Minimum of 8 years’ experience of relative operational management experience in a multi-site distribution, wholesale, or industrial supply environments with a proven track record of budget oversight, large team leadership and management, strategic planning and development and operational process excellence.
Proven experience and training in areas of continuous improvement; including but not limited to lean or six sigma methodologies.
Communicates effectively
Drives for Results
Demonstrates Accountability
Takes Initiative
Demonstrates a strong business acumen
Collaborates well with all stakeholders
Ability to identify and select operational talent
Develops others
Thinks Strategically
Builds a strong culture that is in line with the mission, vision and values of the organization
Position requires the individual to be able to work in the United States.
This position would not be eligible for visa sponsorship.

Nice To Haves

P&L management and budgeting experience preferred
Fleet/transportation management and DOT regulation experience preferred
Safety and facility management and compliance experience preferred

Responsibilities

Oversee the operational performance of warehouse facilities, ensuring alignment with company goals, service standards, and efficiency targets.
Monitor and analyze operational performance across all branch locations, driving root cause analysis and corrective action plans to improve inventory accuracy and order quality.
Conduct no fewer than three site visits annually at each warehouse location, including at least one unannounced visit, to assess operational compliance, team effectiveness, and facility conditions.
Evaluate site performance through KPIs, audits, and on-site observations; identify opportunities for continuous improvement and operational optimization.
Contribute to short and long-term organizational planning and strategy on a Branch and Regional level.
Develop and implement standardized work for warehouse leadership, ensuring consistency in daily operations, reporting, and team management practices.
Establish and maintain consistent standards of operations (SOP documentation) across the region to ensure proper financial controls, customer service processes, loss prevention and transactional management.
Ensure consistent execution and adherence to the safety program and policies; including but not limited to overseeing compliance with quarterly safety audits conducted by Warehouse Managers; review findings, identify trends, and implement corrective actions to maintain a safe work environment.
Ensure compliance with company policies, regulatory requirements, and safety standards at all locations.
Provide leadership, coaching and employee performance development across the regional operations team within branch locations.
Manage and supervise all direct staff and provide oversight on all indirect staff and employee relations activities.
Establish and reinforce structured team communication cadence, including standardized team huddles to improve alignment, engagement, and operational awareness.
Partners with executive leadership and corporate teams to select operating locations, new facility construction or expansion, and longer-term real estate planning.
Partner with cross-functional teams to implement process improvements, support strategic initiatives, and ensure successful project execution across the region.
Drive a culture of accountability, continuous improvement, and operational excellence throughout the region.