Regional Operations Manager Construction Supply

SouthernCarlson•Fredericksburg, VA

2d•Hybrid

About The Position

SouthernCarlson is a leading distributor of construction and packaging tools, fasteners, jobsite supplies, and expert service across North America. Since 1947, they have built their foundation on service, trust, and a commitment to providing professional-grade solutions. They offer a broad selection of high-quality products from top suppliers, backed by tool repair services, reliable expertise, and a passion for helping contractors, builders, and manufacturers succeed. The company emphasizes that 'Our Promise Means More™' because how they serve matters just as much as what they deliver. Their core values are Respect, Integrity, Teamwork, and a Family Environment, fostering relationships built on trust, collaboration, kindness, doing what's right, supporting each other, and maintaining a local, family-like feel at every branch.

Requirements

Strong leadership and team development experience across multiple locations
Proven ability to drive financial performance and operational results
Excellent communication and relationship-building skills
Strong analytical, problem-solving, and decision-making abilities
Ability to manage multiple priorities in a fast-paced environment
Experience in distribution, construction supply, or industrial industries preferred
Bachelor’s degree and/or 5+ years of operations management experience
Valid driver’s license and ability to travel regularly within the region

Responsibilities

Lead and support Branch Managers to drive operational excellence and consistent performance across all locations.
Partner with Sales leadership to align operational execution with revenue growth strategies and customer needs.
Drive regional financial performance, including revenue growth, profitability, and expense management.
Establish clear expectations, KPIs, and accountability standards across branch teams.
Coach, mentor, and develop leaders to build high-performing, engaged teams.
Analyze operational and financial metrics to identify trends, risks, and opportunities for improvement.
Implement and standardize processes, policies, and best practices across all branches.
Resolve complex operational and customer issues while maintaining strong relationships.
Ensure compliance with safety standards, DOT, Hazmat, and company policies.
Conduct regular branch visits to maintain visibility, engagement, and operational alignment.
Prepare and present performance reports and action plans to senior leadership.
Support company initiatives, system implementations, and continuous improvement efforts.