Regional Operations Manager

B Street Collision Center•Kansas City, MO

1d•$150,000 - $250,000•Hybrid

About The Position

This role is for a Regional Operations Manager at B Street, a family-owned company since 1978 that is experiencing significant growth with plans for expansion into new markets. The company emphasizes using OEM-only parts and a team-based production model. This position offers a chance to be part of expansion, work with a leadership team that invests in its people, and has a culture of internal promotion. The success of this role is measured by the success of the leaders and teams built.

Requirements

5+ years of multi-location leadership or senior operations experience in collision repair, automotive, dealership operations, or a related field
Real experience leading leaders, not just managing employees
The ability to coach underperformers while recognizing and developing your top performers
Strong communication and people leadership skills
Willingness to travel regularly between locations
A valid driver's license

Responsibilities

Hire, lead, coach, and develop multiple Shop Managers
Drive production, process, profitability, and quality across several locations
Spend the majority of your time in the shops, building a team that can run a process and solving problems in real time
Create accountability through consistent coaching and follow-up
Track and act on KPIs – financial performance, cycle time, quality, production
Partner with Office Managers and Shop Managers to deliver a seamless experience for customers and employees
Recruit, hire, mentor, and retain top-performing leaders
Spot opportunities to improve efficiency, consistency, and profitability
Uphold company policy and safety standards across every location
Support new store openings, acquisitions, and leadership transitions as we scale
Build a culture where people are engaged, challenged, and developed