Regional Operations Manager

Ecowize•St. Cloud, MN
•Remote

About The Position

As a Regional Operations Manager, you serve as a pivotal multi-site operational leader and a developing pipeline to the Area Manager role. Overseeing a focused portfolio of sanitation sites within a designated region, you will ensure top-tier service delivery, regulatory compliance, client satisfaction, and team performance. Reporting directly to the Area Manager or Division Manager, you lead Site Managers and their teams while managing a lean span of control. This role combines direct multi-site operational management with tactical deployment responsibilities. In addition to managing your assigned sites, you will serve as a flexible operational partner — deploying to other regions or areas to launch new site start-ups, support operational turnarounds, or step in as an Acting Area Manager during vacancies or extended leaves.

Requirements

  • 5+ years of operational leadership experience in food manufacturing, sanitation, or food production environments (multi-site experience preferred).
  • Demonstrated track record of leading, mentoring, and developing site-level managers and supervisors.
  • Strong working knowledge of USDA/FDA regulations, GMPs, SSOPs, Allergen Controls, and GFSI audit standards (SQF/BRCGS).
  • Proficient in workplace safety standards including Lockout/Tagout (LOTO), HAZCOM, PPE protocols, and chemical handling.
  • Bilingual (Spanish/English): Required for effective communication and leadership across diverse teams.
  • Proficient with Google Workspace, Microsoft Office, Learning Management Systems (LMS), digital quality management systems (e.g., eQMS), and workforce management platforms (e.g., Rippling).
  • Proven ability to travel extensively, adapt to shifting regional priorities, and support off-shift operational needs.

Responsibilities

  • Lead sanitation operations across assigned facilities to deliver consistent, high-quality, and compliant service.
  • Coach, mentor, and develop Site Managers and site leaders to build high-performing, accountable teams aligned with safety, food quality, and operational standards.
  • Deploy to new client locations to lead site start-ups, establish operational cadence, implement SSOPs/SOPs, and onboard site leadership.
  • Serve as an Acting Area Manager or support neighboring regions/areas during leadership vacancies, extended leaves, or high-priority operational initiatives.
  • Ensure site readiness for regulatory (USDA/FDA) and 3rd party audits (SQF, BRCGS); facilitate root cause analysis and corrective action implementation.
  • Partner with internal cross-functional teams (HR, Quality, Safety, Finance, OPEX) to drive efficiency, resolve operational issues, and implement best practices.
  • Monitor site budgets, KPIs, labor usage, chemical consumption, and resource allocation to achieve financial and operational targets.
  • Foster a safety-first culture of continuous improvement, open communication, and frontline engagement.

Benefits

  • Competitive salary
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off & holiday pay
  • Relocation assistance (if applicable)
  • Professional development & clear career advancement path toward Area Manager roles
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