Regional Operations Manager

Chimes • Washington, DC

2d • Onsite

About The Position

Responsible for carrying out the objectives, development, evaluation of contract proposals, purchasing, contract implementation, and quality control. Assists in development and evaluation of long-term contracts and acquisition and implementation of service contracts. Responsible for the selection, training, supervision, and evaluation of contract site management staff. Position requires strong interpersonal skills and compassion and respect for persons with disabilities.

Requirements

• Valid driver’s license from state of residence and ability to drive
• License must have been valid for at least 3 years
• If driving a 15 passenger van, must be at least 25 years old
• Acceptable driving record as determined by Agency’s insurance carrier and by Chimes DC policies and procedures
• US Citizenship required
• High School diploma or equivalent PLUS 10 years’ experience
• Five (5) years’ experience in managing a workforce providing services on contracts of similar scope and size, preferably with the federal government
• Demonstrated ability and knowledge of building service management as well as relevant equipment and chemicals and their applications

Nice To Haves

• College degree preferred
• Valid CPR/FA certification preferred
• Knowledge of green cleaning principles and CIMS certification requirements
• Knowledge of electronic tracking systems such as MAXIMO, SAMS, TAMS, JAMS, Otuvy (fka. Cleantelligent)
• Knowledge of regulatory standards and facility management
• Knowledge about regulations for SDS, Fire and Safety, Hazard Communications and Bloodborne Pathogens
• Knowledge of government contracting
• Experience evaluating, implementing, and working with government contracts preferred

Responsibilities

• Interviews, hires, evaluates, and supervises all Project Managers. Assists with hiring process of other site management personnel.
• Act as custodial Project Manager in that person’s absence.
• Use technology for the completion of specified job duties.
• Attend and participate in in-service training, staff meetings, and other activities to facilitate professional development.
• Work cooperatively with others including all staff, supervisors, administrators, co-workers, Chimes District of Columbia employees, community professionals, customers, vendors and the public.
• Be available within one hour during normal working hours and within two hours after hours to respond to contracting officer.
• Serve as liaison with building occupants and building services
• Assist in the planning and implementation of staff development programs.
• Complies with all Agency policies and procedures and follows contract specifications.
• Responsible for the maintenance of inventory documentation.
• Responsible for the maintenance of equipment maintenance schedule.
• Stay current in knowledge of all aspects of mechanical and custodial methods, new technologies, new materials and equipment
• Ensures safety training and implementation of safety procedures and policies are being followed at each assigned site.
• Responsible for the preparation of Quality Control Plan and ensuring implementation.
• Comply with customer’s rules for the sites, security guidelines and all Chimes District of Columbia policies and procedures.
• Assists the Project Manager with creating and reviewing job tasks schedules per contract specifications.
• Evaluate proposed service contracts and make recommendations.
• Prepare all required documentation for contract development.
• Prepare pricing for new contract proposals and contract renewals.
• Prepare lists for all required supplies and equipment for contract proposals.
• Ensure all contractual requirements and meetings are met and attended.
• Present ideas and recommendations to Director of Operations based on contract needs.
• Analyze, review, and suggest solutions to operational challenges.
• Assume other duties, responsibilities, and special projects as needed
• Establishes and maintains positive relationships with government facility staff.
• Responsible for communicating quality issues to Chimes District of Columbia staff and customers and ensuring resolution of said quality issues.
• Work cooperatively with the Human Resource Office Staff to sustain employment for individuals with disabilities
• Receive and act on reports and requests from contracting office personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED