Regional Operations Manager – Janitorial Services

The Budd Group • Greensboro, NC

8d • Onsite

About The Position

At The Budd Group, we believe in empowering leaders to think and act like business owners. We are looking for a dynamic, adaptable Regional Operations Manager – Janitorial Services to take ownership of a commercial account portfolio in the Greensboro area. In this role, you won't just be managing contracts—you’ll be driving operational excellence, building strong client relationships, and leading your team to success.

Requirements

• 2+ years of management/supervisory experience
• Proven customer relationship skills
• Strong computer literacy (scheduling, time tracking, ordering)
• A valid driver's license
• Proven supervisory or management experience in service, operations, or customer-facing environments.
• Comfortable using technology for scheduling, payroll auditing, and inventory tracking.
• Valid driver's license and reliable personal transportation suitable for local travel.

Nice To Haves

• Prior experience as a Janitorial Operations Manager or account manager preferred
• Strong interpersonal skills with a passion for building positive relationships with employees and clients.

Responsibilities

• Act as the primary leader and Facilities Operations Manager for client accounts, delivering top-tier customer service and building strong client partnerships.
• Oversee the daily operations and service delivery for a diverse portfolio of up to 20 commercial, banking, and Class-A office accounts.
• Direct and mentor operational supervisors and frontline employees; conduct quality inspections and provide constructive feedback and training.
• Oversee scheduling, daily digital timesheets, and supply ordering across your accounts using modern software tools (Dayforce & Coupa).
• Perform regular site visits to audit quality, improve safety standards, and ensure client expectations are consistently met.

Benefits

• Mileage reimbursement
• Paid Time Off (Vacation, Sick, 9 Paid Holidays, 2 Floating Holidays, 1 Volunteer Day)
• Medical, Dental, & Vision Plans
• 401(k) Match
• HSA/FSA
• Life/Disability Insurance
• Mental Health & Financial Support
• Free Online Classes
• Pay on Demand + Cash Back

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed