Regional Operations Manager - Drive (Parcel)
About The Position
DoorDash Drive is looking for a Regional Operations Manager, Parcel on our New Verticals team. DoorDash Drive is our company's hyper-growth platform team serving restaurants, grocers and retailers across the United States, Canada and Australia. The business line you’ll be supporting is fast-growing, fast-paced, and is obsessed with efficiency. We are looking for someone to manage daily site regional operations via our 3P relationships. The Regional Operations Manager, Drive (Parcel) will own the day-to-day operations in a specific region within the U.S. They will work with both internal and external stakeholders to manage site operations. This role reports directly to the Senior Manager, Parcel. We expect this role to be up to 40% travel.
Requirements
- Solve problems from first principles.
- Thrive in ambiguous startup environments.
- Data-driven problem solver with excellent Excel / Google Sheets / data analysis skills.
- 5+ years of leadership experience and have managed leaders in an operations heavy environment.
- Able to flex between day-to-day operational details and strategic planning.
- Take initiative to drive incremental improvement to the operation and manage the business as if it were your own.
- 4-6+ years’ experience in on-the-ground warehousing or logistics, preferably in the 3PL space.
- Familiarity with SQL.
- A Bachelor’s Degree.
- Qualify for internal mobility guidelines (if internal).
Nice To Haves
- Experience starting or scaling a successful start-up.
- Demonstrated interest in logistics, on-demand services, and marketplaces.
- Multi-unit management experience.
- Experience working with 3PLs.
- Built and trained high performing teams.
Responsibilities
- Oversee the day-to-day operations of 15-20 locations, ensuring all site processes run smoothly, efficiently and safely.
- Design, build, and execute process improvement projects to drive operational efficiencies and improve service quality and reliability.
- Work cross-functionally with central teams to ensure your portfolio of sites offer customers the best experience on each and every order and your team is equipped with the tools, resources and support needed to achieve these goals.
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off
- Paid sick leave
- Medical benefits
- Dental benefits
- Vision benefits
- 11 paid holidays
- Disability insurance
- Basic life insurance
- Family-forming assistance
- Mental health program
- Equity grants
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
