Regional Operations Director
IVX Health•Little Rock, AR
•Onsite
About The Position
Join IVX Health as Healthcare Operations Leader supporting our Arkansas market! Transform patient care across Lowell, Chenal, and North Little Rock, AR. Are you a strategic operator with a passion for healthcare excellence? IVX Health is seeking a Regional Operations Director to lead our infusion centers throughout the Arkansas market. In this pivotal leadership role, you'll drive best-in-class performance, cultivate high-performing teams, and ensure that every patient receives compassionate, top-tier care.
Requirements
- Bachelor’s Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience).
- Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management.
- Experience managing a P&L and leading clinical and administrative teams.
- Proven ability to drive operational excellence while delivering exceptional patient experiences.
- Strong interpersonal, communication, and organizational skills.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).
Responsibilities
- Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience.
- Support P&L for your market, ensuring strong financial and operational performance
- Act as an escalation resource and problem-solver for operational and clinical challenges.
- Recruit, mentor, and grow a team of center-level staff
- Oversee staffing, scheduling, and payroll, driving productivity and accountability
- Foster a collaborative, patient-centered culture focused on continuous improvement
- Partner cross-functionally with central teams (Finance, Marketing, Revenue Cycle, and Clinical Leadership) to optimize processes and resolve operational barriers.
- Support the launch and operational success of new infusion centers.
- Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers.
- Build and maintain strong relationships with key referral sources and vendor partners.
- Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance.
Benefits
- Medical, Dental, and Vision Coverage
- Prescription Drug Coverage and Telemedicine Services
- Health Savings Account (HSA), Health Reimbursement Arrangement (HRA), and Flexible Spending Options
- 401(k) Retirement Plan with Company Match
- Life, AD&D, and Disability Insurance
- Accident, Critical Illness, and Hospital Indemnity Coverage
- Fertility and Family Planning Support
- Tuition Reimbursement and Certification Assistance
- Continuing Education and Professional Development Resources
- Employee Assistance Program and Wellness Support
- Paid Time Off
- Volunteer Time Off and Charitable Giving Match
- Employee Referral Bonus Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
