Regional Operations Director (Main Event: Atlanta, GA)

Dave & Buster's Inc.•CORP0009 - REM FL, FL

1d•$102,000 - $136,000•Remote

About The Position

The Regional Operations Director (ROD) is a senior-level leader responsible for directly managing a region of Main Event centers. Through their leadership, the ROD fosters a “One Team, One Partnership” culture to achieve district goals and contribute to the overall success of the Company. The ROD ensures that centers operate safely and efficiently while creating an exceptional guest experience. The ROD ensures that each center embodies our values and that we are positioned for future growth by driving the business and by coaching and developing strong teams. This position will report directly to the Sr. Regional Director of Operations. Applicant must be willing to relocate to Florida or Atlanta, GA.

Requirements

Ability to effectively communicate, both verbal and written
Ability to remain organized, prioritize tasks, and work well under pressure
Skilled at coaching, developing and motivating others
Ability to collaborate and influence at multiple levels and cross-functionally
Strong working knowledge financial statements and business reporting
Strong critical thinking ability; ability to manage through complex business/operational challenges
Demonstrated success in the development and execution of training systems
Proven track record of building sales, developing teams and increasing profitability
Demonstrates a high level of professional maturity. Can be relied on to make sound decisions and to act with a high level of integrity and honesty.
Minimum of 10 years in the hospitality, restaurant, and/or family entertainment industry with a demonstrated record of performance and progressive career growth
High school diploma or GED is required
Advanced Microsoft 365 Experience – Word, Excel, PPT, Outlook
Commitment to a world class Guest and Team Member Experience
Completing other projects, duties, or tasks, as assigned
Ability to travel approximately 75% of the time
Position is remotely based in the Carolinas
Applicant must be a high performer and have approval from their ROD before applying
Applicant must be willing to relocate to Florida or Atlanta.

Nice To Haves

a college degree in Business Management, Restaurant Management, or another related field is preferred

Responsibilities

Provides strategic direction for the General Manager team to ensure company initiatives, directives and performance goals are achieved.
Achieves sales and revenue goals by implementing appropriate action plans and tactics, monitoring results and taking corrective action.
Ensures their teams maintain a mindset of continuous improvement and helps identify ways to continue to grow and improve.
Studies the business and makes changes and improvements to enhance P&L performance.
Ensures effective action plans are in place to enhance financial performance, performance management, and operating standards.
Ensures the store-level Operations, Sales and Tech teams’ partner closely and are aligned to achieve organizational goals (One Team, One Partnership).
Provides ongoing coaching and development to ensure that all levels of management are developing skills and capability.
Effectively prioritizes responsibilities and escalates concerns when appropriate.
Consistently acts with a sense of urgency while balancing the needs of the business and the team member.
Consistent and fair in treatment and handling of team member matters and policy concerns.
Partners with regional and cross-functional support teams to drive strategic brand initiatives and standards.
Collaborates and partners with various Support Center functions including Legal, IT, Finance, Marketing, and Human Resources.
As assigned, participates in company initiative planning and strategic projects.