Regional Operations Director

Balfour Beatty•Glendale, AZ

20h•$145,000 - $155,000•Hybrid

About The Position

The Regional Operations Director will oversee the day-to-day operations of a portfolio of military housing properties and is responsible for the overall performance of an assigned military housing portfolio. This role is an intermediary between Project Directors and Facilities Management, while also coaching site operations leadership to ensure best practices are being implemented. This integral role reports to the Vice President of Military Housing and is responsible for the overall performance of an assigned military housing portfolio.

Requirements

High School Diploma or GED required.
Minimum of 5 years in property management
Valid Driver’s license
Strong Customer Service skills
Solid relationship building skills
Excellent presentation and interpersonal skills
Strong written and verbal communication skills.
Ability to multi-task and manage several projects and excel under tight deadlines
Ability to travel up to 75%
Must possess or be willing to obtain either the Accredited Residential Manager (Institute of Real Estate Management) or Certified Apartment Manager (Building Owners and Management Association) designation within one (1) year of hire.
Possession of a valid, state-issued driver’s license and safe driving record is also required.

Nice To Haves

Associates to Bachelor’s Degree in Business, Property Management, Hospitality etc preferred
Project management experience is desirable.

Responsibilities

Review and prepare monthly portfolio summaries that include financial variances and key performance indicators to drive steady profitable growth.
Responsible for monitoring and reporting both financial and operational findings for assigned region and reporting to VP
Identify strengths and challenges in each team to improve efficiencies and effectiveness that foster a professional culture that celebrates achievements and contributions to best practices.
Build and develops a team of highly motivated, skilled and productive professionals to drive organizations priorities and goals
Collaborate work with support staff and community manager to ensure all tools and reports are timely for evaluation of occupancy and revenue management tools. Evaluation with solid action plans created and monitored. Fully embracing and enforcement of all Business documents on required operations for management of all operations
Responsible to analyze and develop sound solutions for occupancy, resident retention, lease renewals, Fair Market Rent Structures, Marketing plans and surveys and enforcing Waitlist management in accordance with business agreements.
Responsible for monitoring site inspection and operational finding for region and collaborating with Project Directors, Senior management and government housing agents per the business documents are required.
Partners with both military executives and the project management team to audit and improve overall operations
Creates and Communicates a positive trend and data analysis of requested/required data for all stakeholders at all times. Liaise with all cross functional groups within the company and supporting companies for accurate and collective collaboration.
Other duties as assigned.