Regional Operations Director Clinical Services (RN)
About The Position
The Clinical Operations Director - Hospital Services provides leadership and operational oversight for multiple acute programs within designated hospital service areas. This position ensures excellence in patient care, financial performance, regulatory compliance, and team engagement. Working in partnership with divisional and hospital leadership, the Assistant Director supports DaVita’s mission of delivering quality outcomes and strong hospital partnerships. Responsible for overseeing the management of multiple acute programs including financial management, risk management, quality assurance, growth, patient care, and teammate engagement. Provides leadership and direction to ensure safe patient care, a positive team culture, and strong hospital partner relations.
Requirements
- Current RN license in the state of practice required.
- Bachelor’s Degree required.
- 4–8 years of relevant experience in acute or hospital services management.
- One year of acute hemodialysis experience required.
- Experience in CQI methodology and working within a hospital environment.
- Demonstrated ability to teach adult learners and communicate complex information clearly.
- Scheduling flexibility and ability to travel as required.
- Fluent in written and verbal communication necessary to perform essential duties.
- Vision adequate for performing job duties; ability to distinguish colors when necessary.
- Ability to lift up to 50 lbs unassisted and perform standing, walking, stretching, and keyboarding tasks.
Nice To Haves
- Master’s Degree preferred.
Responsibilities
- Formulate and manage regional budgets in compliance with DaVita policies.
- Oversee expense reports, payroll, and charge submissions for accuracy and ethical standards.
- Provide financial training to Hospital Services Administrators and ensure adherence to company standards.
- Shape and execute strategic plans for growth in partnership with the Division Vice President.
- Expand service offerings with current hospital partners and support new partnership negotiations.
- Influence hospital and physician relationships to enhance DaVita’s brand reputation.
- Ensure compliance with all legal, regulatory, and accreditation standards.
- Coordinate audits, reporting, and corrective actions with state and federal agencies.
- Oversee compliance with OSHA, Joint Commission, and Worker Compensation requirements.
- Supervise clinical and biomedical teams to ensure quality, cost-effective patient care.
- Direct hiring, training, evaluations, and performance management.
- Ensure ongoing education in nursing practices, patient safety, and regulatory standards.
- Partner with Medical Directors to ensure appropriate treatment modalities.
- Collaborate with hospital partners on policies for continuity of care.
- Maintain proactive communication with healthcare professionals regarding patient outcomes.
- Represent DaVita on matters of quality and patient safety.
- Support implementation of quality initiatives and audits.
- Partner with national clinical teams to develop and revise clinical policies and procedures.
- Other duties as assigned.
Benefits
- Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave
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What This Job Offers
Job Type
Full-time
Career Level
Manager
