Regional Operations Coordinator

Return•Hayfield Township, MN

2d•$65,000 - $80,000•Remote

About The Position

Return is scaling fast and expanding into new regions across Minnesota, Wisconsin, and Iowa. This role serves as the central coordination point for trucking logistics and farmer data collection across all of Return's operating regions. The Regional Operations Coordinator will coordinate trucking logistics, own the farmer onboarding data pipeline, and ensure operational data is accurate and accessible. The role has two primary pillars: Trucking Dispatch & Logistics, and Farmer Onboarding & Compliance Data Collection. The ideal candidate is organized, tech-savvy, and driven to build something meaningful in agriculture.

Requirements

Strong technology skills with proficiency with project management tools (Monday.com preferred), fleet management platforms (Samsara, Fleetio), and Google Workspace or Microsoft Office Suite; tech-savvy and quick to learn new systems, comfortable working across multiple platforms daily and confident troubleshooting when things don't work as expected
Ability to learn and navigate multiple software systems simultaneously and adapt quickly as tools evolve
Outstanding organizational skills and meticulous attention to detail; detail-oriented to the point of obsession, a transposed number or a missing map is unacceptable
Excellent interpersonal and communication skills; written, verbal, and over the phone; an exceptional communicator who is comfortable on the phone with farmers, drivers, and sales reps alike
Demonstrated ability to manage multiple concurrent priorities without dropping anything; organized and process-driven, you build systems to keep yourself on track, not just to-do lists
Relentless about follow-through; if something is incomplete, you chase it down until it's done
Cool under pressure; when a truck breaks down during a cleanout day, you adapt and communicate without panic
Willing to uphold our company values
Takes personal responsibility and possesses a curious mindset
Takes initiative to proactively communicate
Elevates team members and fosters growth through collaboration and encouragement
Accountable; you own your work and your mistakes
A team player who elevates the people around them
Diversity and inclusion minded
Always learning
Dedication to upholding our ongoing efforts to leave the planet better than we found it
Associate’s or Bachelor’s degree in Agriculture, Logistics, Supply Chain Management, Business, or a related field or an equivalent combination of education and experience.
At least two years of experience in logistics, dispatch, supply chain, or agricultural operations; experience in the fertilizer or poultry litter industry is a plus.
Familiarity with agricultural concepts: crop rotations, fertility programs, field maps, and basic agronomy. Enough to hold a credible conversation with a farmer.
Experience reading and working with FSA maps, plat maps, or GIS-based field mapping tools is highly desirable.
Valid driver’s license.

Nice To Haves

Experience in the fertilizer or poultry litter industry is a plus.
Experience reading and working with FSA maps, plat maps, or GIS-based field mapping tools is highly desirable.

Responsibilities

Schedule and coordinate daily trucking operations across Minnesota, Iowa, and Wisconsin, including internal fleet and third-party haulers.
Serve as the primary dispatch contact for drivers communicating load assignments, destinations, product types, tonnages, and special instructions.
Maintain real-time load tracking and status updates in Monday.com and Samsara.
Coordinate with third-party trucking operators (onboarding to Samsara, managing SMS-based confirmation systems, verifying delivery data).
Monitor load progress throughout the day and flag issues; truck breakdowns, schedule changes, tonnage discrepancies to the Director of Operations immediately.
Track running tonnage totals per job and alert the team when target tonnage is reached so trucks can be redirected.
Help plan efficient routes based on geographic clustering, cleanout schedules, and equipment availability.
Maintain accurate records in the Operations Queue board for every load dispatched, delivered, and completed.
Receive handoffs from sales reps when a farmer is identified as a committed lead.
Contact farmers to collect critical onboarding data: previous crop year’s fertilizer program and crop, upcoming season’s planned crop and fertility program, and any additional agronomic or regulatory information required by region.
Collect FSA maps from farmers and route them appropriately to suppliers in Iowa, into FieldView or Return’s proprietary mapping software in Minnesota, and into permit packages in Wisconsin.
Own the Wisconsin stockpiling permit data pipeline: gather all location-specific information required for each stockpiling site, ensure permit packages are complete and submitted on time.
Maintain organized, accurate records of all farmer onboarding data in Return’s systems (Monday.com, Google Drive, or internal tools as applicable).
Follow up persistently with farmers and internal team members to close out incomplete data requests; nothing falls through the cracks.
Assist in assembling MPCA Transfer of Ownership and Attachment B report data—pulling Township, Section, and Quarter Section information, cross-referencing delivered tons, and preparing draft reports for the Director of Operations to review.
Support Jennie-O invoice reconciliation by compiling delivery data against billing records.
Ensure all region-specific regulatory and compliance data is captured accurately and filed in the correct systems.