Regional Nurse Manager

New England Life Care•Canton, MA

2d•$110,000 - $125,000•Hybrid

About The Position

New England Life Care (NELC) is seeking a Regional Nurse Manager to oversee the management of staff IV nurses across all states. This salaried and exempt position requires expert-level knowledge of Home Infusion Therapy and a highly motivated, autonomous work ethic. The ideal candidate will possess excellent interpersonal skills, foster teamwork, and effectively manage nurses in various locations with different schedules. NELC is committed to building a diverse, inclusive, and authentic workplace and encourages candidates to apply even if their experience doesn't perfectly match every qualification.

Requirements

B.S.N. preferred or A.D.N./Nursing Diploma with equivalent experience.
Minimum six (6) months clinical supervisory/management experience in a hospital or home care setting.
Registered Nurse with valid R.N. license.
Valid driver’s license.
Excellent driving record required.
Demonstrated leadership skills.
Excellent written and verbal communication skills.
Excellent interpersonal skills.
Excellent customer service skills.
Good organizational skills.
Ability to participate in On Call rotation for Nursing and Administration.
Dependability in attendance and job performance.

Nice To Haves

Two (2) years intravenous therapy experience in hospital or homecare setting preferred.
CRNI preferred.
Working knowledge of state, federal laws and JC standards governing home health services preferred.
Working knowledge of HIPAA Privacy and Security regulations preferred.
Ability to define problems logically and develop appropriate solutions using creative approaches preferred.
Working knowledge and practical experience with microcomputer systems, Microsoft Office (Word, Excel Power Point and Outlook) preferred.

Responsibilities

Ensures departmental compliance with all NELC policies and procedures, federal, state and JCAHO regulations/standards.
Ensures compliance with all company and regulatory documentation requirements, including clinical documentation, licensure, physician orders, performance improvement, and HR records.
Guarantees that all nursing services are provided in a professional, safe, and cost-effective manner, ensuring a high level of customer satisfaction.
Provides appropriate guidance and supervision of nursing staff in the delivery of patient care.
Effectively collaborates with clinical team members in the evaluation of the appropriateness of therapy for patients referred to NELC.
Works with Director of Clinical Services to ensure department is appropriately staffed.
Oversees and, when necessary, participates in the coordination and administration of patient care.
Assists in the development, interpretation, and implementation of new programs and services, including new products.
Ensures that confidentiality of patient information is maintained in accordance with state and HIPAA Privacy and Security regulations.
Participates in field evaluations and annual competencies of nursing staff.
Actively participates and provides leadership to staff in forming and maintaining positive relationships and fostering a team atmosphere.
Works closely with the Leadership team to ensure compliance of the nursing department with JC, state, and federal regulations.
Assures that professional practice complies with state and federal regulations, including HIPAA Privacy and Security regulations and NELC’s Corporate Compliance Program.
Participates in the company Performance Improvement Program through completion of Occurrence Reports and Customer Complaints, auditing clinical records, data analysis, development of action plans, and offering recommendations for improvements.
Demonstrates the ability to identify and pursue work objectives linked to the long-term success of the organization and advocates change to maximize positive outcomes.
Displays good judgment; takes initiative; makes practical suggestions; learns from past experiences; defines problems logically and develops appropriate solutions; uses creative approaches.
Completes appropriate amount of work in a timely manner without jeopardizing quality; uses time effectively to consistently accomplish objectives and meet deadlines; organizes workload; sets priorities; anticipates needs/problems; maintains attention to detail.
Establishes and maintains good working relationships; shows respect and concern for others; interfaces effectively with all levels of the organization.
Exudes and promotes a high level of trust, honesty, and integrity with all members of the organization.
Creates strong morale and spirit in their team; shares wins and successes; fosters open dialog while encouraging employees to complete and be responsible for their own work.
Demonstrates the ability to formulate decisions based on thorough information, input from others, and personal/professional experience; accepts responsibility for decisions; delegates authority when appropriate.
Participates in staff’s annual performance reviews.
Provides support to the reimbursement department relative to billing issues, appeals, etc.
Clearly defines employee performance expectations at the time of hire and on an ongoing basis.
Effectively orients and trains new employees in a timely manner utilizing all appropriate resources.
Provides timely, constructive feedback, coaching, and progressive discipline to employees, as needed, focusing on the situation, issue, or behavior while ensuring employee self-esteem is maintained; ensures these conversations are documented and annual performance appraisals are completed within 14 days of the due date.
Assists in the education of referral sources regarding NELC’s service program.
Ensures that ongoing updated information is communicated to staff via regularly scheduled staff meetings.
Effectively manages department expenses and communicates the importance of expense management to all staff.
Ensures that all personal and staff expense reports are completed and processed within NELC guidelines.
Participates in ongoing professional development via regular attendance at branch meetings/in-services and other educational programs pertinent to their job.
Performs other duties/projects as assigned by direct supervisor.
Promotes and adheres to NELC’s professional appearance standards.