Regional Manager - New York City

Eastern National•New York, NY

2d•Remote

About The Position

Eastern National was founded in 1947 by National Park Service Historians with a vision of an organization to serve as a resource-sharing retail network supporting not just one park, but a network of parks regardless of annual visitation or revenue. Today we operate America’s National Park stores within 172 national park units and other public lands across 33 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands. All proceeds from our store operations support interpretive, educational, historical, and scientific projects and programs of the National Park Service and other agencies. Through the years we have provided funding for critical needs such as artifacts, period costumes for living history demonstrations, exhibits, interpretive and research programs, junior ranger activities, and more. Since our founding, we have provided over $200 million in direct and in-kind aid to national parks. But just as important is the spirit of cooperation that defines our relationship with NPS and other public land ambassadors. Together, we work as a team to serve the public and care for these incredible places. We are currently searching for a dynamic leader for our Regional Manager role in the NY Metro area. The Regional Manager (RM) leads operations at multiple locations in the NY Metro area. The RM oversees a group of Store Managers and all retail business functions according to Eastern National’s (EN) standards. By leveraging the talent of the field team and assorted business partners, the RM drives business outcomes for the region while fulfilling EN’s Mission.

Requirements

Minimum of 5 years of experience in multi-unit management.
Must reside or be able to reside in the NY Metro area.
Results driven; able to achieve sales and profitability goals.
Demonstrated ability to lead and motivate a team through shared Mission and goals.
Ability to work cross-functionally and collaborate with internal and external teams to achieve results.
Excellent communication skills
Excellent analytical skills and ability to interpret data.
Flexibility, sense of humor, humility, and confidence.

Responsibilities

Leads the recruitment, development, and retention of a diverse group of direct reports. Attracts and selects high-caliber talent and develops talent pools to support regional goals.
Provides leadership, guidance, and corrective action to support a high-performance culture. Drives goal setting and sets the tone for a productive workforce that engages staff operating in shared space with the NPS and other partners.
Shapes roles and assignments to leverage and develop the team. Holds direct reports accountable for developing staff. Makes job placement and reward decisions based on people’s capabilities and performance. Inspires continuous learning.
Promotes goodwill and natural alignment between EN and partner organizations. Establishes sustainable relationships and fosters a team environment to achieve common goals with all stakeholders. Creates effective communication strategies.
Sets aggressive yet achievable sales goals for the region. Conducts regular regional reviews of sales performance and identifies growth opportunities. Develops an early-warning system to spot unusual trends. Draws accurate conclusions from financial reports and other quantitative information. Garners support from stakeholders to execute changes to mitigate losses and capitalize on opportunities.
Analyzes pricing and profitability of product lines. Identifies ways to manage risks based on sound financial decisions. Integrates organizational strategies to achieve and sustain profit margins. Allocates the proper funds to support inventory investments and executes contingency plans for poor performing merchandise. Ensures that monthly spot checks and full physical inventory counts are conducted.
Promotes the Eastern National Mission and all business activities. Develops a vision and strategy for the region consistent with its role in the success of the organization. Serves as a Change Agent to influence and motivate others to follow a shared plan and drive results.