Regional Manager

National Church Residences•Remote - IN, IN

67d•Hybrid

About The Position

Lead Communities. Develop Teams. Make an Impact. At National Church Residences, our mission is to provide quality housing and services that enrich the lives of older adults and families. As a Regional Property Manager, you will play a key leadership role in overseeing a portfolio of affordable housing communities, supporting on-site teams, driving operational excellence, and ensuring exceptional resident experiences. Position Summary The Regional Property Manager oversees an assigned portfolio of communities, providing leadership, support, and oversight to Property Managers while driving property performance, compliance, occupancy, and resident satisfaction. Working closely with senior leadership, this role ensures communities operate efficiently and in alignment with National Church Residences' mission, values, and operational standards.

Requirements

Associate degree, two years of college coursework, or equivalent combination of education and experience
Minimum of five years of property management experience
At least two years of on-site property management experience
Strong leadership, coaching, and personnel management skills
Excellent communication and relationship-building abilities
Strong organizational and time management skills
Detail-oriented with the ability to manage multiple priorities
Proficiency in Microsoft Office Suite, Windows-based applications, and property management software
Ability to maintain professionalism and sound judgment in high-pressure situations
Ability to travel up to 50% of the time throughout the assigned portfolio
Valid driver's license and proof of vehicle liability insurance required

Nice To Haves

Previous supervisory or multi-site management experience preferred
Affordable housing experience strongly preferred
Certified Property Manager (CPM) designation or candidate status preferred

Responsibilities

Recruit, hire, train, mentor, and supervise Property Managers and site-level personnel
Conduct performance evaluations and support employee development
Foster a culture of accountability, teamwork, professionalism, and resident-focused service
Approve hiring, personnel status changes, and terminations for on-site staff
Ensure compliance with HUD, LIHTC, Fair Housing, and other applicable regulations
Conduct property audits and operational reviews to ensure adherence to company standards
Monitor leasing activities, occupancy trends, waiting lists, and certification processes
Resolve resident relations concerns and support corrective action plans when necessary
Complete quarterly Property Audit Checklists (PAC) for assigned communities
Oversee annual operating and capital budget preparation
Monitor property financial performance and recommend strategies for improvement
Review and approve expenditures within established guidelines
Assist with contract negotiations, renewals, and vendor management
Prepare quarterly portfolio performance summaries
Ensure communities are maintained to company standards both inside and out
Monitor REAC scores, Management and Occupancy Reviews (MOR), and state agency inspections
Support marketing initiatives designed to maximize occupancy and revenue
Collaborate with Asset Management to optimize rent implementation and revenue opportunities
Manage annual contract renewals for assigned communities
Oversee implementation of approved rent increases for HUD and LIHTC properties
Assist with project-based voucher renewal submissions
Coordinate staffing and operational setup for newly acquired or developed communities
Develop and update property management forms, manuals, reports, and training materials
Promote a culture of dignity, respect, and service for all residents
Ensure resident concerns are addressed promptly and appropriately
Report compliance issues, safety concerns, and allegations of abuse or misconduct immediately
Support and implement National Church Residences initiatives accurately and on time

Benefits

Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family. Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account. Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support.
Parental Leave paid at 100% for four weeks.
Dental & Vision coverage for you and your family with Nationwide providers.
Company provided Life & ADD insurance and Disability coverage.
Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage.
Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking.
Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!
3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!
Reimbursement for Tuition expenses.
Paid Time Off (PTO) and 9 paid Holidays.