Regional Manager

Amrize • Nashville, TN

9d • Hybrid

About The Position

Elevate is seeking a Regional Manager to lead, mentor, and manage a team of Field Technical Representatives, Warranty Claims Investigators, Technical Coordinators, and Warranty Service Coordinators. This role serves as the bridge between warranty commitments and on-the-ground execution, ensuring all inspections, repairs, and site visits align with the company's reputation for excellence. The position requires deep technical knowledge of building envelope systems (roofing, waterproofing, and cladding) and the ability to manage a diverse, remote, and in-office team while navigating complex site dynamics.

Requirements

• 7+ years in building envelope construction, forensic consulting, or technical warranty services.
• 3+ years in a supervisory or management role, preferably with remote or field-based teams.
• Deep understanding of thermal dynamics, moisture migration, and various system assemblies (e.g., EIFS, Metal Panels, Liquid Applied Membranes).
• Ability to translate complex technical jargon into clear, actionable advice for both clients and internal stakeholders.
• Willingness to travel (up to 40%) to project sites for high-level inspections or team coaching.
• Must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators.
• Employees required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit test.

Responsibilities

• Directly manage a regional team of Field Technical Representatives, Warranty Claims Investigators, Technical Coordinators and Warranty Service Coordinators, including scheduling, performance reviews, and technical training.
• Audit field reports, claims investigations, warranty leak calls and inspection data to ensure accuracy and consistency across the region.
• Act as the primary escalation point for complex warranty claims or disputes involving contractors, owners, and architects.
• Analyze regional claim trends and field data to identify systemic issues, providing feedback to the R&D and Manufacturing teams.
• Ensure all field activities strictly adhere to OSHA standards and Amrize internal safety protocols.
• Provide high-level technical guidance on complex building envelope details and unconventional site conditions.
• Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas.
• Promote a culture of safety and exhibit these behaviors.

Benefits

• Competitive salary
• 401(k) pre-tax and/or Roth after-tax savings
• Medical, Dental, Disability and Life Insurance
• Holistic Health & Well-being programs
• Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
• Vision and other Voluntary benefits and discounts
• Paid time off & paid holidays
• Paid Parental Leave (maternity & paternity)
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed