Regional Manager, Licensed, 1st Judicial District

Bridges of Colorado•Jefferson and Gilpin Counties, CO

4d•Hybrid

About The Position

Established in 2018, Bridges of Colorado places service professionals across Colorado's 23 judicial districts to serve defendants (referred to as participants) in the criminal justice system who have significant mental health needs. Individuals with high acuity mental health needs are ten times more likely to be jailed and nationally there are three times more individuals with serious mental illness in jails or prisons than in hospitals. Bridges has been identified nationwide as a promising practice that focuses on the whole person. It is intentionally designed to address disparities often experienced by this population in the criminal justice system. Bridges service professionals advocate for each participant’s inherent worth and dignity by centering their lived experiences and voice to ensure their behavioral health best interests. At its very core, Bridges is person-centered advocacy rooted in solution-focused, collaborative practices intended to promote positive outcomes for participants. This role exemplifies our values of being Person-Centered by Supporting Bridges service professionals in providing ongoing, personalized engagement with participants through person-centered, solution-focused case management. Supervising 8-10 employees in the Bridges service professional job series across the assigned district(s) or region. Responsibilities include training; planning, assigning, and directing work; quality control and time management of delivery of services to participants. Leads or provides input into and participates in discipline, dismissal, and hiring processes. Ensuring Bridges service professionals conduct intake, screening, and assessment with participants in a timely manner that is in alignment with person-centered practices. Assisting Bridges service professionals to determine appropriate, meaningful, and culturally responsive referral and treatment options. As needed, help staff to identify existing programs, community agencies, and payor sources (such as Medicaid) to support participant engagement with the most appropriate services. Providing support to Bridges service professionals as they work to make direct connections to, and support engagement with, a wide range of services for participants, including, but not limited to, inpatient, outpatient, and out-of-custody competency evaluations and/or restoration services, case management services, behavioral health services or psychiatric services or supports, and employment, housing, and other social supports. Engaging in all aspects of the program in ways that humanize participants, including practicing trauma-informed care, culturally competent responses, and providing advocacy when participant well-being is at significant risk. Identify areas for staff growth or improvement and guide and oversee staff accordingly. Identify when a staff member may not be able to appropriately serve a participant or case and make staffing adjustments as necessary Providing leadership for, development of, or participation in onboarding, education, communities of practice, team meetings, and professional development opportunities as recommended or required by Bridges leadership. Providing clinical and group supervision on a rotating basis to Bridges service professionals other than direct supervisees, including emergency staffing regarding high-acuity clients and crisis situations. Providing clinical supervision with a priority on participant well-being and staff support and self-care. When applicable, provide clinical supervision in a format that supports a Bridges service professional’s efforts toward licensure, including completing required verification and related paperwork. Ensuring Bridges service professionals provide competent, appropriate, and ethical services to participants, including high acuity cases, by engaging multiple professionals in the decision-making process. Ensure compliance with state and federal mandates. Facilitating appropriate crisis interventions, including placing emergency holds. Solution-Focused by Supporting Bridges service professionals in informing judicial officers and attorneys (via reports to the court and appearances at court hearings) in a timely manner about participant needs regarding mental health, social determinants of health, and equitable access to related services, including community-based services. Ensuring Bridges service professionals inform judicial officers and attorneys in a timely manner about available and appropriate behavioral health services and supports, competency evaluations, restoration to competency services, and other relevant decisions, barriers, and issues facing individuals with behavioral health conditions who are involved with the criminal justice system. Supporting Bridges service professionals in their role as a resource for Court and Parties to the case. (The Bridges service professional shall not be an independent party in a case nor serve in a role intended to monitor compliance with a court order by a Party or other person associated with a case.) Provide leadership and guidance to supervisees when there are challenges maintaining the neutral, behavior-health-focused role of the Bridges service professional. Identifying gaps or areas of need in the local or state network of behavioral health services and work with Bridges leadership to pursue solutions. Supporting Bridges service professionals in advocating for the behavioral health best interests of participants with judicial officers and attorneys by engaging the highest standards of integrity, professionalism, and legal neutrality. Functioning as a resource expert across the assigned district(s) and region. Maintaining relevant licensure and completing required continuing professional development requirements. Collaborative by Fostering collaboration and communication between behavioral health and criminal justice systems in ways that promote positive outcomes and ensure participants are treated fairly and humanely, regardless of their behavioral health history or mental state. Supporting Bridges service professionals as they work with judicial officers, attorneys, jails, hospitals, and service providers to address system gaps and barriers and promote positive outcomes for participants in assigned cases. In partnership with Bridges service professionals, providing non-case-specific consultation to criminal justice personnel regarding behavioral health and community treatment options. Advocating for the behavioral health best interests of participants across systems by engaging the highest standards of integrity, professionalism, and legal neutrality. SUPERVISORY DUTIES: Will provide direct supervision of employees in the Bridges service professional job series. Other Responsibilities This is a dynamic position where the scope of responsibilities and duties will evolve, and the incumbent should anticipate fulfilling other duties as assigned that are reasonable and necessary to fulfill the Bridges mission. The ideal candidate for this role is expected to not only possess the ability to fulfill the outlined duties but will also be a proactive, adaptable, and capable contributor to the development of the role’s scope and responsibilities, aligning them with the evolving needs of the Office. About You You are passionate about working to improve the systems of care for those caught in the intersection of behavioral health and the criminal justice system, along with the following: Person-centered, solutions-focused, and collaborative and are deeply committed to justice, equity, diversity, and inclusion. Value individualized solutions and responses that are meaningful to the participant and their well-being. Knowledge and experience of interpersonal trauma-informed approaches and systems of care, specifically understanding the importance of being person-centered, solution-focused, and collaborative in this work. Able to communicate and collaborate with varying levels of positions of power and manage conflict proactively and responsively with professionalism, confidentiality, clarity, and effectiveness. Creative, self-motivated, and able to work and make decisions independently in a decentralized environment. Client-driven and values-driven. Aligned with Bridges’ culture and passionate about supporting it throughout the organization. Must be responsive, flexible and adaptable to the evolving needs of the role and the organization. Capable of, and enjoys, thriving in a fast-paced, multi-tasking environment with thoughtful decision-making skills. Emotional intelligence; able to create and sustain helpful, professional relationships thoughtfully and responsively with empathy, respect, and collaboration. Lived Experience At Bridges, we value lived experience in all forms. If you were formally justice involved or have experiences within the criminal justice and behavioral systems outside of formal education and work experience, we want to know! To discuss how your lived experience may be considered as a substitution for minimum qualifications, please reach out to Jori Dovey, People & Culture Director at [email protected].

Requirements

Graduation from an accredited college or university with a master’s degree in counseling, social work, or a related field.
Current license in Colorado as an LCSW, LMFT, LPC, and/or LAC.
Minimum of four (4+) years work experience in criminal justice, behavioral health, or related field.
At least two (2+) years of direct employment supervision.
Practiced as a licensed clinician for a minimum of two (2+) years.
An additional two or more (2+) years of experience providing direct clinical supervision and staffing clinical cases.
Demonstration of professional alignment with Bridges values, culture, and principles of justice and equity throughout the organization.
Be a current resident of the State of Colorado or become a resident of the State of Colorado within 30 days of the hire date.
Have reliable transportation to meet your position’s travel requirements.
Ability to work remotely, in an office setting, and travel throughout Colorado or region, depending on the position’s responsibilities.
Willingness to submit to a routine background investigation, including a criminal history check.
Ability to provide proof of eligibility to work in the United States within three (3) workdays of your start date.

Nice To Haves

Seven or more (7+) years work experience in criminal justice, behavioral health, or related field.
Demonstrated continuing education, advocacy, or volunteer work in DEI, JEDI, or social justice principles.
Lived experience as it pertains to these principles in action will also be considered.
Experience with behavioral health and justice-involved populations.
Knowledge of the competency system.
Language proficiency beyond English.
At least two (2+) years as an employee or contractor with Bridges may substitute for the minimum qualifications above, with additional specialized training that may be required upon hire.
Years of relevant work experience may substitute for the educational requirement with the exception of any required licenses, certifications, or accreditations.
Years of education may substitute for the work experience requirement.
Relevant lived experience could be considered as a substitution for educational and/or work experience with the exception of any required licenses, certifications, or accreditations.

Responsibilities

Supervising 8-10 employees in the Bridges service professional job series across the assigned district(s) or region.
Training, planning, assigning, and directing work; quality control and time management of delivery of services to participants.
Leading or providing input into and participating in discipline, dismissal, and hiring processes.
Ensuring Bridges service professionals conduct intake, screening, and assessment with participants in a timely manner that is in alignment with person-centered practices.
Assisting Bridges service professionals to determine appropriate, meaningful, and culturally responsive referral and treatment options.
Helping staff identify existing programs, community agencies, and payor sources (such as Medicaid) to support participant engagement with the most appropriate services.
Providing support to Bridges service professionals as they work to make direct connections to, and support engagement with, a wide range of services for participants, including, but not limited to, inpatient, outpatient, and out-of-custody competency evaluations and/or restoration services, case management services, behavioral health services or psychiatric services or supports, and employment, housing, and other social supports.
Engaging in all aspects of the program in ways that humanize participants, including practicing trauma-informed care, culturally competent responses, and providing advocacy when participant well-being is at significant risk.
Identifying areas for staff growth or improvement and guiding and overseeing staff accordingly.
Identifying when a staff member may not be able to appropriately serve a participant or case and making staffing adjustments as necessary.
Providing leadership for, development of, or participation in onboarding, education, communities of practice, team meetings, and professional development opportunities as recommended or required by Bridges leadership.
Providing clinical and group supervision on a rotating basis to Bridges service professionals other than direct supervisees, including emergency staffing regarding high-acuity clients and crisis situations.
Providing clinical supervision with a priority on participant well-being and staff support and self-care.
When applicable, providing clinical supervision in a format that supports a Bridges service professional’s efforts toward licensure, including completing required verification and related paperwork.
Ensuring Bridges service professionals provide competent, appropriate, and ethical services to participants, including high acuity cases, by engaging multiple professionals in the decision-making process.
Ensuring compliance with state and federal mandates.
Facilitating appropriate crisis interventions, including placing emergency holds.
Supporting Bridges service professionals in informing judicial officers and attorneys (via reports to the court and appearances at court hearings) in a timely manner about participant needs regarding mental health, social determinants of health, and equitable access to related services, including community-based services.
Ensuring Bridges service professionals inform judicial officers and attorneys in a timely manner about available and appropriate behavioral health services and supports, competency evaluations, restoration to competency services, and other relevant decisions, barriers, and issues facing individuals with behavioral health conditions who are involved with the criminal justice system.
Supporting Bridges service professionals in their role as a resource for Court and Parties to the case.
Providing leadership and guidance to supervisees when there are challenges maintaining the neutral, behavior-health-focused role of the Bridges service professional.
Identifying gaps or areas of need in the local or state network of behavioral health services and working with Bridges leadership to pursue solutions.
Supporting Bridges service professionals in advocating for the behavioral health best interests of participants with judicial officers and attorneys by engaging the highest standards of integrity, professionalism, and legal neutrality.
Functioning as a resource expert across the assigned district(s) and region.
Maintaining relevant licensure and completing required continuing professional development requirements.
Fostering collaboration and communication between behavioral health and criminal justice systems in ways that promote positive outcomes and ensure participants are treated fairly and humanely, regardless of their behavioral health history or mental state.
Supporting Bridges service professionals as they work with judicial officers, attorneys, jails, hospitals, and service providers to address system gaps and barriers and promote positive outcomes for participants in assigned cases.
Providing non-case-specific consultation to criminal justice personnel regarding behavioral health and community treatment options.
Advocating for the behavioral health best interests of participants across systems by engaging the highest standards of integrity, professionalism, and legal neutrality.
Fulfilling other duties as assigned that are reasonable and necessary to fulfill the Bridges mission.

Benefits

Health, dental, and vision coverage for spouses, families, and domestic partners
Employer-paid basic life and AD&D insurance
Short and long-term disability insurance
Public Employee Retirement Association (PERA) benefits
Family and parental leave benefits
Generous paid time off
Professional and career development opportunities, including clinical supervision toward relevant licensure
A cell phone will be provided
A hybrid work arrangement when feasible for your position’s responsibilities
Each employee will receive a laptop for their home office or travel for work
Exclusive parking at a discounted rate near the Ralph Carr Judicial building for easy access to the in-person meetings in Denver