Regional Manager (Multi-Unit Self-Storage)

ExtensisHR•Toledo, OH

11d•$70,000 - $80,000•Hybrid

About The Position

At MyPlace Self Storage, we believe success is built on strong leadership, collaboration, and a unified commitment to excellence. We’re seeking a Regional Manager to oversee multiple facilities within an assigned region. This isn’t just about managing operations, it’s about inspiring teams, cultivating a people-first culture, and creating an environment where performance thrives, and everyone contributes to the bigger picture. Who You Are As a Regional Manager , you will take ownership of multiple self-storage locations, overseeing everything from day-to-day operations to revenue growth. You’ll be a coach, leader, and innovator focused on aligning teams with organizational goals while fostering inclusivity, adaptability, and engagement. Whether it's guiding a team member’s development, implementing new ideas, or building processes that eliminate friction, your ability to elevate the team above the individual will define your success. You’re a leader who: Buys in. You’re aligned with our mission and culture and lead by example. Lifts others . You recognize the value of people and put the team above the individual. Communicates. You make the team talk, work together, and openly share challenges and solutions. Inspires action. You move people toward goals with influence, intention, and patience. Builds trust . You monitor team chemistry, ensuring everyone feels included and valued. Stays focused. You leave the past behind and prioritize preparation and the future ahead. Innovates. You’re adaptable, constantly learning, and always teaching.

Requirements

High school diploma or equivalent; associate or bachelor's degree preferred.
2–3 years of multi-unit self-storage management experience required.
Strong leadership skills are essential, including the ability to conduct training.
Coaching property managers and ensuring consistent execution across all assigned locations.
Comfortable being hands-on in the field and is not afraid to step in and support store operations.
Ability to manage both administrative responsibilities and on-site operational needs as business demands change.
Valid driver's license and reliable transportation.
Willingness travel in between store locations as needed.

Responsibilities

Inspire, mentor, and unify your team by promoting accountability, open communication, and teamwork.
Monitor and build team chemistry, fostering trust and collaboration at every level.
Oversee and optimize day-to-day operations across multiple facilities.
Ensure compliance with company standards, safety protocols, and industry regulations.
Regularly evaluate facility performance to identify and act on opportunities for improvement.
Manage budgets, maximize occupancy rates, and reduce delinquencies.
Utilize analytics to craft effective pricing strategies and promotions.
Align teams with KPI goals and celebrate milestones.
Train, mentor, and support team members in their professional development.
Share best practices and encourage the team to overcome challenges through collaboration and intentional planning.
Be an advocate for constant learning, listening, and teaching.
Bring fresh ideas and adaptable strategies to solve problems and improve operations.
Continuously look for ways to simplify processes and eliminate friction.
Maintain top-tier customer service standards across all locations.
Resolve issues promptly and create positive experiences for every customer.