Regional Manager

MERITUM ENERGY GP LLC•Oakland Park, FL

50d•Hybrid

About The Position

Pico Propane is seeking a Regional Manager (RM) of Operations to lead the strategic and operational performance of the East Florida Region, with responsibility for safety, delivery efficiency, profitability, and exceptional customer service. This role requires strong leadership in logistics and fleet management, financial oversight, communication, problem-solving, organization, and a growth mindset. Responsibilities include overseeing processes, inventory, supply chain, safety and environmental compliance, budgeting, and financial reporting. The RM will drive continuous improvement, coordinate operations with sales, manage customer and vendor relationships, ensure regulatory compliance, and operate within company policies and budget guidelines.

Requirements

Proven leadership with ability to coach and motivate a team
Ability to communicate effectively up and down the organization while using active listening skills
Ability to multitask and problem solve
Must have excellent interpersonal skills and ability to handle sensitive situations
Proficient in the Microsoft Office Suite and use of Data and Reports to make business decisions
Service oriented
A bachelor’s degree or associate degree with at least ten (10) years of management experience; or a combination of experience and education that results in the required knowledge, skills, and abilities is required
Familiarity with fuel products and preferred experience working with industrial and commercial customers
Must have a valid driver’s license with a clean driving record
This position will require consistent travel and availability to support all assigned markets; as well as, additional requirements to provide support for seasonal demands including severe weather and emergency events.
Regularly and safely lifts, carries, and handles supplies and equipment weighing at least 20 - 75 pounds
Prolonged periods sitting at a desk and working on a computer
The employee is occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch
Must pass pre-employment screening and background check

Nice To Haves

Ability to attain necessary certificates to lead the team

Responsibilities

Responsible for overall profit and loss financial performance with focus on safety, profitability, efficiency, growth, and exceptional customer service
Oversee day-to-day operations by empowering and supporting the local Operations leadership including continuous awareness of KPIs and resource need planning
Develop and implement primary and contingency plans to support operations to be in position to respond immediately to emergency requests from current customers including weather events and be able to support business development opportunities.
Directly support and lead customer growth goals in coordination with sales team and management
Responsibility of overall delivery and service work scheduling, efficiency and optimization
Responsible for implementing and execution of company initiatives
Coordinate and implement all safety initiatives as directed by the company safety committee
Responsible for the coordination of fleet maintenance, safety records, DOT files/records and overall plant/asset compliance using company fleet management and compliance
Monitor and implement all safety practices as regarded by regulatory agencies and company policies
Provides feedback to senior management regarding region performance including competitor information
Maintain adequate systems knowledge and communicate system support needs for plant operations
Responsible for inventory management and pricing programs
Meet or exceed budget revenue guidelines and control expenses to meet or exceed budget requirements
Evaluate daily, weekly, and monthly plant reporting as required by senior management and ensure that functions at each plant are performed as required and adapting to trends identified
Responsible for accounts receivable for the area
Adhere with all company policies, procedures and business ethic codes and ensures that they are communicated and implemented within the team
Coordinate with management on equipment needs and repairs including procurement forecasting and asset optimization
Currently, this position will directly supervise 3 locations (West Palm Beach, Fort Lauderdale, and Miami)
Recruits, hires and trains employees based on criteria agreed upon by senior management
Ensure timeliness of recruiting and interview responses withing the regions
Ensures a quality boarding experience and reoccurring in person training in coordination with company HR and support for all newly hired employees
Manage applicable team meetings, development programs and reporting
Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team
Demonstrates ability to interact and cooperate with all company employees
Ensure region personnel provide timely and professional responses to all customer inquiries
Urgently resolve customer problems by clarifying customer concerns; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Responsible for achieving acceptable customer positive reviews on review platforms
Ensure all personnel understand and promote our company services and inside sales strategies
Ensure locations have continuous improvement on customer data and information
Oversee region’s annual community engagement activities and customer appreciation events