Affordable Regional Manager - Knoxville

Elmington Living • Knoxville, TN

4d • Hybrid

About The Position

As a Regional Manager at Elmington Living, you will be the driving force behind a portfolio of affordable housing communities. Your role will involve sharpening operations, ensuring financial performance, and building effective teams. You will partner closely with Community Directors, act as a leader during challenges, and strive to achieve strong results while fostering a positive resident experience. This position offers significant ownership, impact, and a key role within the organization.

Requirements

• 2-4 years of property management experience, including multi-site or supervisory experience.
• Must have affordable housing experience, including knowledge of LIHTC, HUD, Section 8, and state program requirements.
• Minimum of 4 days per week on-site visits to properties (estimated 80% travel).
• Valid driver's license and ability to travel regularly to assigned communities.
• Experience with RealPage/OneSite, Yardi, Fortress, or similar property management software.

Nice To Haves

• TCS, COS, HCCP, or CPM certifications.

Responsibilities

• Track property performance metrics including NOI, NRI, bad debt, management fees, and physical occupancy against budget.
• Maintain a minimum of 4 days per week on-site presence across the portfolio, conducting formal site visits and inspections weekly to assess curb appeal, apartment readiness, and maintenance standards.
• Partner with Community Directors to review monthly financials, identify variances, and implement corrective actions.
• Own and drive property-level action plans for underperforming assets, holding Community Directors accountable for progress.
• Develop and execute portfolio-level strategy.
• Monitor AR and AP performance across the portfolio, identifying trends and outliers.
• Ensure all properties are audit-ready and compliant with LIHTC, HUD, Section 8, and applicable state program requirements.
• Prepare properties for REAC, MOR, and state agency inspections, and lead corrective action plans.
• Audit income certifications, recertifications, and waitlist management for accuracy.
• Conduct weekly one-on-one meetings with Community Directors to align on performance, priorities, and support needs.
• Coach, develop, and hold Community Directors accountable.
• Participate in hiring, onboarding, and training of on-site leasing and management teams.
• Drive timely and professional resolution of resident concerns and escalations.
• Partner on marketing and leasing strategies to achieve target occupancy.
• Champion resident retention and community engagement efforts.

Benefits

• Competitive compensation
• Monthly bonus opportunities tied to achievable KPIs
• Medical, dental, and vision benefits starting the 1st of the month following hire date
• Company-provided life insurance, short-term disability, and long-term disability coverage
• 401(k) eligibility after 90 days, with company match
• Vacation, sick, and personal time accrual
• 10 paid holidays
• Cell phone reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed