Regional Manager NH & ME

Fortify Companies • Portsmouth, NH

2d • Hybrid

About The Position

Insurcomm Restoration is building a platform for multi-site operational excellence and is seeking a results-driven Regional Manager to oversee the New Hampshire & Maine market. This role involves managing existing branch operations, driving performance, and growing a multi-site operation. The ideal candidate is an operator who leads from the front, holds teams accountable, and treats branch P&L performance as a personal scorecard. While having the backing of the corporate team, the Regional Manager will have the autonomy to make day-to-day decisions. Responsibilities include overseeing daily operations across assigned locations, developing local leadership talent, building customer and referral partner relationships, driving top-line growth, and improving job-level margins, cycle times, and conversion rates.

Requirements

• 5–10 years of operations or field leadership experience in restoration, construction, disaster recovery, or related property services (e.g., HVAC, waterproofing, remediation).
• Demonstrated success managing branch or site-level P&L with a track record of margin improvement and revenue growth.
• Ability to balance hands-on field execution with structured management discipline across multiple locations.
• Strong financial acumen with experience managing budgets, forecasts, and job-level profitability.
• Proven ability to develop frontline teams, drive accountability, and build a performance-oriented culture.
• Effective communicator with the presence to lead teams and represent the company with external partners.
• Willingness to travel regularly across assigned locations; regional travel expected up to 25%.

Nice To Haves

• An operator who leads from the front and holds yourself to the same standards you set for your team.
• Energized by multi-site complexity and motivated by clear, measurable results.
• Attracted to compensation structures that reward performance and results.
• Entrepreneurial with a drive for continuous improvement and growth within your region.
• Mission-driven, competitive, and ready to grow into a broader regional leadership role.
• Connected—you bring established local and regional industry relationships or the drive to build them fast.

Responsibilities

• Full P&L accountability across assigned locations, including budgeting, forecasting, and financial performance management.
• Monitor KPIs including contribution margin, gross margin, EBITDA margin, DSO/DPOs, and implement corrective actions.
• Proactively manage the cash conversion cycle; drive underbilling resolution and ensure timely, accurate invoicing.
• Build and maintain relationships with key referral sources including insurance carriers, property managers, and commercial accounts.
• Execute local go-to-market strategy in coordination with regional business development resources and Corporate Marketing.
• Identify opportunities to grow wallet share within existing accounts and capture new referral partner relationships.
• Oversee day-to-day operations across up to three branch locations, ensuring high standards in service delivery, safety, and compliance.
• Implement best practices to optimize operational efficiency, manage operating expenses, and improve job-level contribution margins.
• Monitor key cycle time stages—from lead receipt through job close—and drive accountability for improvement.
• Leverage the shared technology platform to deliver consistent customer experiences.
• Lead, mentor, and develop local branch teams to foster a culture of accountability, performance, and service excellence.
• Embody the player-coach mentality: willing to roll up your sleeves alongside your team when needed.
• Promote cross-functional collaboration between field operations and corporate support functions.
• Identify and develop future branch leadership talent within the team.
• Ensure exceptional customer satisfaction across all branch locations.
• Represent Insurcomm Restoration as a brand ambassador at local and regional industry events and trade associations.

Benefits

• Competitive base salary with performance incentives tied to branch P&L results
• Comprehensive health, dental, and vision coverage
• 401(k) with company match
• Generous PTO and 9 paid holidays
• Company vehicle or vehicle allowance
• Ongoing leadership development and career advancement within the Fortify platform

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed