Regional Manager - Middle TN

Charles Lea Center•Clarksville, TN

4d•$57,750•Hybrid

About The Position

Charles Lea Center is looking to hire a full-time Regional Manager (Middle TN). A Regional Manager earns a competitive wage of $57,750.00 / annually. This position earns a competitive wage. We provide terrific benefits, including medical, dental, vision, life insurance, a 401(k), paid time off (PTO), tuition reimbursement, and access to online wellness clinic. A regional manager works under the guidance of the Director of Innovation Coordinator Services. The Regional Manager's primary responsibility is to lead a team of up to 18+ Innovation Coordinators (IC’s) to deliver effective, time-managed coordinated services that support people to live more effective and meaningful lives that are concentrated on person-centered approaches. This is done by strategic coaching and offering support training to demonstrate and model person-centered modalities to support IC’s to secure nontraditional services that encompass a combination of staff support and enabling technologies. Key areas include train-the-trainer: assessments, person-centered / MAP’s planning, technical assistance to supervised IC’s and service providers, training, and advocacy. At the Charles Lea Center, we believe that every person should have the right to have a meaningful life whether they have a disability or not. By providing an array of supports and by offering nontraditional innovative services, we respect the uniqueness of each person and support individuals with disabilities to live, learn, work, and play. We are looking for a regional manager to help us to continue to develop and implement a unique and new service in Tennessee designed to help young adults in the communities where they live, learn, work, and play. Using a unique approach built around person centered, employment first, and technology first thinking. We are looking for a regional manager who is grounded in person centered thinking and one who can foster a creative and forward-thinking approach to providing services in Tennessee. The Charles Lea Center is a CQL accredited organization that is based in Spartanburg South Carolina and provides services in South Carolina, and North Carolina and recently was awarded a contract with the Tennessee Department Disability and Aging (DDA) to provide services in their State.

Requirements

At least 18 years of age
Must be able to effectively read, write, and communicate verbally in English
Ability to pass a background check upon hire
Valid driver's license
Vehicle Insurance
Master’s degree from an accredited college or university with experience in delivering or coordinating services and providing case management for individuals with disabilities and special needs.
Bachelor’s degree from an accredited college or university in the human services field, or a related field; paired with one year experience in delivering or coordinating services and or providing case management for individuals with disabilities and special needs; in combination with proven supervisor or coaching experience.
Associate’s degree, a High School Diploma, or a GED, combined with four years of experience in delivering or coordinating services and or providing case management for individuals with disabilities and special needs; in combination with proven supervisory or coaching experience.
Relevant experience means experience working directly with persons with intellectual, developmental, or other types of disabilities or mental illness.

Responsibilities

Lead, coach, and support a team of ICs through regular meetings, training, and performance management to maintain high-quality service delivery.
Advocate on behalf of person / guardian to assure that services being provided reflect the desires of person guardian.
Oversee person-centered planning and coordinated services by guiding staff, supporting transitions, collaborating with providers, and ensuring positive outcomes for individuals served.
Upon successfully transitioning to community services conduct 30, 60, 90 day follow up to assure satisfaction with services, and those desired outcomes are being achieved.
Maintain and provides other training as appropriate for supervised IC’s, person served, guardian, community providers.
Travel to and from assigned counties in Tennessee, as necessary.
Ensure compliance and quality by auditing case files and monitoring services.
Follow the standards and regulations required by Tennessee Department Disability and Aging (DDA).
Provide technical assistance to Providers implementing services for people referred
Demonstrates respect for individuals with disabilities and their support networks while understanding and adhering to the organization’s mission, goals, policies, and procedures.