Regional Manager

Wilhoit Properties, Inc•Atlanta, GA

1d•Hybrid

About The Position

The Regional Manager is responsible for the overall performance of their assigned portfolio. This includes ensuring on-site staff properly manage their properties, that all physical assets are maintained, and maximizing financial returns in accordance with owner objectives. The role involves providing leadership, guidance, and training to property staff, managing their performance, and resolving personnel issues. The Regional Manager develops marketing plans to achieve occupancy goals, ensures portfolio compliance with company policies, and makes regular site visits to provide recommendations for property improvement. They also manage budgets, review financial statements, procure bids for capital work, and ensure compliance with Fair Housing regulations and company policies. The position requires decision-making that avoids discrimination and assists with resident issues when property staff cannot. The Regional Manager is also responsible for maintaining operational documentation, reporting property incidents, and assisting with special projects as assigned.

Requirements

Experience in property management is required.
Good knowledge of property management including a broad understanding of finance, leasing, legal, marketing, construction, and the tenant relations requirements of managing a property.
Personnel management experience, preferably managing employees remotely.
Computer literacy is required.
Good oral, interpersonal, and written communication skills.
A high school diploma or equivalent
Minimum three years experience in multi-unit supervision, OR
Minimum five years experience in a general regional management role, OR
Any similar combination of education and experience.

Responsibilities

Responsible for the overall performance of your assigned portfolio.
Ensuring on site staff at each location are properly managing their property.
Ensuring all physical assets are being properly maintained.
Maximizing the financial returns in accordance with the owner’s objectives.
Provide leadership, guidance, and training to property staff.
Manage the performance of Property Managers and help resolve personnel issues at the site level when necessary.
Ensure assigned properties are properly staffed.
Develops marketing plans to achieve and sustain occupancy goals.
Ensures portfolio compliance with company policies and procedures.
Ensures team performance of responsibilities on a timely basis.
Makes regular site visits to all locations to provide Property Managers with recommendations and observations to improve the property.
Recommends expenditures, within budget allocations.
Ensure that the properties operate in an efficient, cost effective manner.
Reviews monthly financial statements and provides written variance reports on the budgets.
Procures comparative bids for all needed capital work.
Ensures that only approved leases are used to maintain compliance with any applicable state or federal guidelines, through coordination with the Corporate Compliance Department.
Makes decisions that are uniform so as not to discriminate among residents, prospective residents, and employees in accordance with Fair Housing Regulations and Company policy.
Helps resolve resident issues when Property Staff are unable to.
Updates or provides written documentation on operations pertinent specific properties as necessary.
Promptly reports all property incidents involving damage, injury, or criminal activity per company’s incident reporting policy.
Comply with all Fair Housing laws, practices, and regulations.
Assists EVP and VP of Property Management with special projects
Any additional duties as assigned.