Child Care Regional Manager

Little Sprouts • Lawrence, MA

9d • Hybrid

About The Position

The Regional Manager oversees multiple childcare centers within a designated region, ensuring operational excellence, full compliance with state regulations, and a strong focus on family engagement. This role calls for a leader who prioritizes people including staff, families, and children while driving business growth and consistently maintaining high standards of care and education. Our work is guided by our educational approach, Sustainable Education®, which bridges research and daily practice to help children thrive and lay the foundation for lifelong learning. We’re in what we like to call the science of children. Everything we do is rooted in research about how young minds grow—how they learn, connect, and build the skills that last a lifetime. We also lead our HONOR values: Humility, Open-Mindedness, Nurture, Ownership, and Recognition. This guiding framework fosters an environment where educators, children, families, and partners feel valued, empowered, and inspired to grow.

Requirements

• Must be MA EEC Director II Certified.
• A bachelor's degree in early childhood education, Business Administration, or related field.
• At least five years of experience in childcare management, with a strong preference for multi-site leadership experience.
• Deep understanding of state childcare regulations and licensing requirements.
• Demonstrated ability to balance operational excellence with business objectives.
• Strong interpersonal and communication skills.
• A clear commitment to family engagement and staff development.

Nice To Haves

• multi-site leadership experience

Responsibilities

• Oversee daily operations across multiple centers to ensure consistency and quality.
• Implement standardized processes for curriculum, safety, and child development.
• Use data-driven decision-making to improve center performance.
• Maintain expert-level knowledge of all state childcare regulations and licensing requirements.
• Conduct regular compliance audits.
• Ensure corrective actions are completed on time.
• Train center directors and staff on regulatory changes and best practices.
• Serve as a Mandated Reporter in accordance with state law, maintaining full responsibility to recognize, document, and immediately report any suspected child abuse, neglect, or endangerment.
• Foster a people-first mindset, a culture of respect and collaboration.
• Create professional development plans for center directors and staff.
• Implement recognition programs that support morale and retention.
• Build and maintain strong parent partnerships through proactive communication.
• Develop and support programs that encourage family involvement.
• Respond to parent concerns with empathy and professionalism.
• Develop and execute regional marketing strategies.
• Monitor financial performance including revenue, expenses, and profitability.
• Identify opportunities to optimize costs without compromising quality.
• Exercises independent judgment in daily decision‑making related to school operations, staff support, safety, and classroom quality.
• Assists with the supervision and direction of school staff, contributing to hiring, training, coaching, and performance feedback.
• Acts as a management representative in the absence of the School Director, supporting the leadership of the overall school program.
• Has authority to recommend personnel actions, including staff assignments, scheduling changes, disciplinary recommendations, and staffing adjustments.
• Makes decisions that directly impact school operations, including compliance, curriculum implementation, and family communication workflows.
• Performs administrative and leadership duties that require specialized knowledge of early childhood education, regulatory compliance, and center operations.
• Regularly engages in non‑manual work related to business operations, including documentation, compliance audits, enrollment oversight support, and center preparedness.
• Expected to manage time independently to fulfill leadership responsibilities without reliance on a set of hours worked.
• Supports operational functions tied to revenue, occupancy, staffing ratios, and school-wide performance metrics, demonstrating responsibility for key business outcomes.
• Holds a primary role in maintaining school licensure standards, ensuring the site's continual compliance with state regulations, safety policies, and accreditation guidelines.

Benefits

• Up to 75% discount on your child's tuition, including tax-friendly tuition reduction options.
• Comprehensive health benefits package, including health, dental, & vision all effective from start date.
• Additional benefit selections, including pet insurance, are also available.
• Free subscription to First Stop Health for 24/7 access to virtual doctors.
• 401(k) plan with eligibility for a discretionary employer contribution each year (Must be 21+ to enroll. Eligibility to contribute starts after 60 days of employment).
• Pay increase opportunities related to job performance, updates in certification credentials, and degree completion.
• Opportunities for career advancement and ongoing coaching, including a dedicated Child Conference.
• Employee referral program available.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager