Regional Manager

bp•Chicago, IL

7d•Remote

About The Position

This role is part of the Thorntons organization, which operates under the bp family. Joining this team means contributing directly to a company that values service, continuous improvement, and a people‑first culture. Thorntons is a high‑energy, guest‑focused organization that strives every day to be our Guests’ favorite place to stop while on the go. Our culture is built on teamwork, an entrepreneurial spirit, and a set of core values that guide everything we do. The Regional Manager (RM) supervises the operations of their store leadership teams across 8 to 12 stores. Through the demeanor of a Developer, the RM is responsible for achieving budgeted numbers, growing sales and profits, building a high-performing team of owners, leading process improvement, and championing our culture. The RM is responsible for the overall management of the daily operations of each store within the manager's territory as well as ensuring the success of the organization's objectives and objectives within each store.

Requirements

Retail operations experience.
Experience in a multi-unit leadership role.
Proven results in driving sales and profitability.
Ability to create a team-oriented environment that inspires and motivates each member toward the company goals.
Ability to communicate and articulate, both written and orally, the organization's objectives to groups and individuals alike.
The capability to prepare and deliver quality presentations.
The proficiency to coach for success through consistent open and honest communication.
The competence to work on several tasks simultaneously in varying degrees of complexity and completion.
Knowledge of retail accounting and income statements.
The skills to understand and operate in a dynamic, fast-paced, 24-hour retail environment.
The ability to understand, empathize, and connect with all levels and all types of team members and guests.
Excellent digital literacy in Microsoft office suite products, including excel.

Nice To Haves

Bachelor's degree in business, communications, or equivalent work experience, preferred.

Responsibilities

Build a Strong, Safety Culture to Consistently Deliver Our Belief in Zero Strategy
Achieve Budgets and Grow Sales and Profit
Build a High Performing Team
Lead Process Improvement
Champion Our Culture and Recognition
Leads a safety culture through consistent demonstration of safe practices as well as standardizing safety guardrails for all field-based initiatives.
Perform other duties as assigned.

Benefits

paid vacation depending on your years of relevant industry experience and will range from 120-240 hours of vacation per year for full time employees (60-240 hours of vacation per year for part time employees)
9 paid holidays per year
2 personal choice holidays
up to 8 weeks’ paid leave for the birth or adoption of a child
discretionary annual bonus program
long-term incentive program
generous retirement benefits that include a 401K matching program
pension for eligible employees
health, vision, and dental insurance
life and Short-Term Disability and Long-Term Disability