Regional Manager

BELL PROPERTIES•San Francisco, CA

32m•Hybrid

About The Position

Bell Properties, Inc. is a premier property management firm specializing in the oversight of residential, commercial, affordable housing, and industrial properties across California. Our mission is to deliver superior property management services that enhance asset value, ensure compliance, and create exceptional experiences for tenants and owners. We are seeking a Regional Property Manager (RPM) to lead a portfolio of properties, oversee on-site teams, and drive operational success across multiple locations. This role requires a strategic thinker with strong leadership abilities, financial acumen, and expertise in property management best practices. The Regional Property Manager will be responsible for the overall operational and financial success of a designated portfolio of properties. This includes managing budgets, ensuring regulatory compliance, optimizing property performance, and leading on-site teams to meet and exceed organizational goals. The RPM will work closely with the executive leadership team to implement strategies that maximize revenue, enhance tenant satisfaction, and improve property conditions. This position will oversee several property managers, and a portfolio of up to 2000 units.

Requirements

Bachelor’s degree in Business Administration, Real Estate, Finance, Property Management, or a related field; or equivalent work experience.
5+ years of progressive property management experience.
3+ years of experience in a multi-site or regional property management role overseeing a diverse portfolio of residential, commercial, and affordable housing properties.
Proven track record of improving property performance, tenant retention, and revenue growth.
Property Management Software: Experience with Yardi, AppFolio, or similar platforms.
Financial Acumen: Strong budgeting, forecasting, and rent roll analysis skills.
Legal & Compliance Knowledge: Working knowledge of California landlord-tenant laws, Fair Housing regulations, rent control policies, ADA compliance, and affordable housing programs (LIHTC, Section 8, HUD).
Experience leading on-site managers, leasing teams, and maintenance staff across multiple properties.
Ability to train, mentor, and evaluate performance effectively.
Strong ability to negotiate leases, handle tenant disputes, and foster positive relationships with residents and commercial tenants.
Proven success in building trust and communication with property owners and investors.
Experience overseeing capital improvements, vendor contracts, and routine maintenance schedules.
Ability to conduct property inspections and ensure building code compliance.
Must have a valid driver’s license, reliable transportation, and the ability to travel regularly to properties within the region.
Available to handle emergencies, after-hours calls, and urgent tenant issues as needed.

Nice To Haves

CPM (Certified Property Manager) – Institute of Real Estate Management (IREM).
ARM (Accredited Residential Manager).
CAM (Certified Apartment Manager) – National Apartment Association (NAA).
Real Estate License (Required in California or ability to obtain one within 6 months of hire).
Experience working with institutional investors, REITs, or affordable housing authorities (e.g., SFHA, HACLA, HUD, LIHTC properties).
Experience managing Class A/B/C multifamily, commercial retail, office spaces, and industrial assets.
Experience in Affordable Housing property management is a plus.
BOMA RPA (Real Property Administrator) – Ideal for candidates managing commercial/industrial properties.
HCCP (Housing Credit Certified Professional) – For candidates managing affordable housing and LIHTC properties.
RAM (Registered in Apartment Management) – A plus for multi-family property management.
Experience implementing new technology, automation tools, or operational efficiencies in property management.
Strong ability to analyze market trends and suggest innovative solutions for tenant retention and revenue growth.
Ability to motivate, mentor, and hold teams accountable to performance goals.
Ability to identify property inefficiencies and implement creative solutions.
Skilled at handling tenant disputes, lease negotiations, and vendor contracts.
Ability to prioritize tasks effectively across multiple properties.
Strong written and verbal communication skills for interacting with tenants, owners, and vendors.
Ability to write detailed financial reports and present findings to stakeholders.

Responsibilities

Oversee a portfolio of multifamily, affordable housing, commercial, and industrial properties within the assigned region.
Develop and implement strategic plans to enhance operational efficiency, tenant retention, and asset value.
Ensure all properties maintain high occupancy levels, meet leasing goals, and minimize vacancies through proactive marketing and tenant engagement.
Conduct regular site visits to assess property conditions, staff performance, and compliance with company policies.
Serve as the primary liaison between Bell Properties, property owners, investors, and stakeholders.
Ensure all properties comply with local, state, and federal regulations, including Fair Housing, rent control laws, and affordable housing guidelines.
Develop, monitor, and manage property budgets, including revenue projections and expense control.
Review financial reports, including rent roll, delinquency, and variance reports, to ensure financial targets are met.
Work with accounting and finance teams to oversee rent collection, expense management, and property financial performance.
Negotiate vendor contracts and ensure cost-effective property maintenance and improvements.
Lead, mentor, and develop on-site property managers, leasing agents, and maintenance staff.
Conduct regular training sessions on property management best practices, compliance, leasing, and customer service.
Implement performance metrics and hold teams accountable for meeting operational and financial objectives.
Foster a positive team culture, ensuring high employee engagement and retention.
Ensure high levels of tenant satisfaction by addressing concerns, resolving disputes, and fostering positive relationships.
Implement customer service initiatives to improve the tenant experience and retention rates.
Monitor tenant feedback and develop action plans to address service issues.
Ensure all properties adhere to federal, state, and local regulations, including Fair Housing, ADA, Section 8, and affordable housing guidelines.
Oversee lease administration, ensuring all lease agreements comply with company policies and legal requirements.
Manage risk mitigation strategies, including property safety measures, insurance compliance, and incident response plans.
Serve as a key point of contact for property owners, investors, and institutional clients.
Provide detailed property performance reports and financial updates to stakeholders.
Identify opportunities for revenue growth, including new acquisitions, property improvements, and service expansions.
Assist in securing new management contracts by participating in RFP responses, owner presentations, and market analysis.