Regional Manager - Greensboro

North Carolina Education Lottery•Charlotte, NC

2d•Onsite

About The Position

The Regional Manager provides strategic leadership and oversight for a regional sales team to ensure achievement of revenue goals, operational excellence, and customer satisfaction. This role leads Sales Representatives, Assistant Regional Managers, and Office Managers to deliver results through effective territory management, retailer engagement, and compliance with Lottery standards. The Regional Manager serves as the primary liaison between regional field operations and corporate leadership, aligning sales strategies with organizational objectives to maximize returns to education.

Requirements

Bachelor’s degree preferred and 5 years of progressively responsible experience in sales leadership or field operations management
Proven track record of success in sales leadership with a focus on exceeding revenue and performance targets
Deep understanding of lottery operations, retailer engagement, and sales channel optimization
Strong analytical skills with the ability to interpret data and identify actionable insights
Excellent communication, interpersonal, and leadership skills with the ability to influence and motivate diverse teams
Proficiency in Microsoft Office Suite and iPad-based applications such as Sales Wizard or other SFAs
Strong problem-solving skills, strategic thinking, and sound judgment in decision-making
Ability to manage multiple priorities and operate effectively in a fast-paced, results-driven environment
Ability to meet sales goals/maximize sales
Notary Public Certification
Valid NC Driver's License
CPR Certification (Preferred)

Nice To Haves

CPR Certification

Responsibilities

Lead, coach, and develop regional sales and support staff to foster a culture of accountability, integrity, and high performance
Execute strategic sales initiatives to drive revenue growth, retailer retention, and operational efficiency within the assigned territory
Conduct ride-along evaluations with Sales Representatives to assess sales performance, territory coverage, and adherence to Lottery sales practices
Analyze key performance indicators (KPIs) to monitor progress toward goals and identify opportunities for improvement across regions
Oversee implementation of vending assets, digital menu boards, SCIQ ticket dispensers, and ticket vending machines to ensure optimal utilization
Manage regional sales operations, including warehouse inventory, POS distribution, and supply procurement, to support retailer success
Address retailer issues proactively through consistent communication, field visits, and responsive service resolutions
Collaborate cross-functionally with internal departments, including Marketing, Claims, and Legal, to streamline operations and ensure regulatory compliance