Multifamily Regional Manager

Harbor Group Management•Houston, TX

11d•Onsite

About The Position

The Regional Manager is responsible for the recruitment, training, development, and supervision of Property Managers. This role shares ownership of portfolio strategy and financial performance of assigned properties and will assist in the development and monitoring of company standard operating procedures (SOPs) related to property management. This position will work closely with Asset Management, Construction, Employee Development/Ops Integration, Transactions, Legal, HR, Finance, and IT to maximize the potential of asset performance and property employees in the region. The successful candidate must reside in the Greater Houston area to provide appropriate oversight of this portfolio.

Requirements

2-4 years of experience in senior leadership role, managing five or more properties (or managing 1,800+ units).
Equivalent combination of education and experience acceptable.
Working knowledge of Microsoft Office Suite and experience with one or more property accounting systems, revenue management systems and other industry-related software.
Individual must possess a proven track record of successful property management experience and knowledge of property maintenance, property marketing, and insurance.
Must have the ability to communicate well both verbally and in writing and possess a strong supervisory, personnel management and organizational skills.
Ability to delegate and communicate property management methods along with the ability to problem-solve issues.
Must have reliable transportation to conduct site audits.

Nice To Haves

Bachelor's degree (BA/BS) in business, property management, or other related field preferred.
Certifications Preferred: ARM, RAM, CAM, CPM, CAPS, NAHP, HCCP.
Strongly prefer proven track record of property lease-up, acquisitions, disposition experience.

Responsibilities

Ensure the portfolio and individual communities meet the established operational, financial, and business performance goals by inspecting properties, reviewing financial, market, and operational reports, and developing and implementing appropriate action plans to achieve results.
Develop the annual budget(s) for the properties comprising the assigned portfolio, and oversee attainment of budgeted goals by analyzing and evaluating financial statements, reconciling monthly statements against approved budget, and working with the Asset Manager, client/owner, and others to address and resolve gaps in the financial performance of the portfolio; Monitor and makes recommendations on budget performance and prepares monthly or quarterly summary report of same.
Review and approve expenditures within specified budgetary guidelines.
Negotiate and/or evaluate contracts and makes recommendations.
Hire, train, supervise, develop, and performance manage those supervised in accordance with company operating standards and directives; perform performance evaluations; and assist Property Managers with site-level employees.
Approve all personnel transactions for on-site staff.
Establish and coordinate a communication system involving transactions and activities among Sr. Regional Manager, SVP, Asset Management, Property Managers and the Central Office.
Monitor and make recommendations to improve marketing activities; reviews occupancy status; and recommends rent schedules.
Review/audit property administrative, accounting, and maintenance areas to ensure compliance with established policies and procedures; approve all exceptions of same.
Resolve resident relation issues.
Inspect properties to ensure the highest standards are maintained; evaluate maintenance, grounds, and housekeeping operations in areas of efficiency.
Conduct periodic inspection of vacant apartments for market-ready condition; develop corrective programs for apartment communities.
Participate as a member of the Transition Team in training, unit mix, establishment of rent rates, and other operational matters.
Coordinate staffing and office set-up of new communities according to Harbor Group standards.
Act as primary liaison between Owner or Owner’s Representative and Harbor Group.
Participate in local and regional trade associations.
Complete various human resources, financial, administrative, and other reports and analysis, and perform other duties as assigned or as necessary.