Regional Maintenance Manager
About The Position
The Regional Maintenance Manager is responsible for the overall management of multiple fulfillment center locations within a specific region/geographic area. Builds and fosters relationships with customers and other key stakeholders. Oversees quality and efficiencies of services provided, staffing, budget, short/long range planning, problem solving, new products/service deliveries, and employee development. This position will be responsible for the leadership, direction, coordination and performance of all assigned maintenance, facility support activities and assigned site locations.
Requirements
- Bachelor’s degree in Industrial Maintenance, Engineering, Management, or equivalent required.
- 7+ years of related work experience required.
- Management experience required.
- Demonstrated proficiency in Microsoft Suite of products (Word, Excel, PowerPoint).
Responsibilities
- Oversee development and succession planning of employees.
- Directly supervise Senior Maintenance Managers and/or Maintenance Managers.
- Oversee and maintain positive customer contacts.
- Identify customer needs/expectations and changes in priorities and develop account retention strategies as needed.
- Develop and implement quality assurance methods and procedures.
- Oversee and assess quality levels achieved by managers and site locations.
- Ensure sustained levels of exceptional quality services.
- Monitor and evaluate budgets and plan for future budget needs and requests.
- Oversee short range/long range plans at the site level.
- Participate in overall planning with the Senior Director, Operations and activities with managers and customer.
- Develop and maintain site performance analytics.
- Analyze trends and determine best courses of action for success and client satisfaction.
- Ensure team members perform assigned tasks in a safe, effective, and efficient manner.
- Perform assigned tasks in a safe, effective, and efficient manner.
- Ability to maintain positive customer relations.
- Demonstrate excellent communication skills.
- Proven record of skills and experience in managing multiple locations/projects at once.
- Demonstrate excellent interpersonal skills, being able to work effectively with all levels of personnel and client.
- Establish and maintain the respect and confidence of clients and employees.
- Ability to work in a fast paced, growing, demanding environment.
- Ability to build solid cross-functional relationships.
- Proficient at using data and information to assess trends.
- Expertise in process development, generation of standard work and effective implementation.
- Knowledgeable of product/service delivery models and conveys to managers and employees for site implementation.
Benefits
- health, vision, and dental insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life, and disability insurance programs
- paid and unpaid time away from work
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
