Reg Loss Prevention Mgr

Goodwill Industries of Kentucky•Louisville, KY

2d•Hybrid

About The Position

The Regional Loss Prevention Manager (RLPM) serves as a strategic business partner responsible for protecting Goodwill Industries of Kentucky’s people, assets, and mission. This role leads loss prevention initiatives across assigned regions by conducting investigations, analyzing operational data, identifying risk trends, and developing practical solutions to reduce both internal and external theft. The RLPM works closely with Retail leadership, Human Resources, Finance, Safety, and Security to foster a culture of accountability and integrity. Through training, coaching, audits, and partnership, the RLPM helps operational leaders build stronger controls, improve compliance, and minimize preventable loss. This position embodies Goodwill Kentucky’s core values of Dignity, Service, Hope, and Partnership and supports the Loss Prevention mission: “Building integrity while eliminating the opportunity for theft.”

Requirements

Minimum of five (5) years of experience in Loss Prevention, Asset Protection, Investigations, Security, or Risk Management.
Experience conducting employee theft investigations and interviews required.
Ability to interpret operational and financial data to identify risk.
High degree of integrity, discretion, and confidentiality.
Proficiency in Microsoft Office Suite, Power BI, and case management systems.
Knowledge of CCTV, access control, alarm systems, and security technologies.
Ability to work independently with minimal supervision.
Valid driver’s license, reliable transportation, and insurable driving record.
Extensive statewide travel (approximately 80%).
Ability to work flexible hours, including evenings and weekends as needed.
Ability to visit retail stores, warehouses, and Opportunity Centers.

Nice To Haves

Bachelor’s degree in Criminal Justice, Business, Risk Management, or related field preferred.
Multi-unit retail experience strongly preferred.
Wicklander-Zulawski (WZ)
Certified Forensic Interviewer (CFI)
Loss Prevention Qualified (LPQ)
Loss Prevention Certified (LPC)
Strong investigative and interviewing skills.
Excellent analytical and problem-solving abilities.
Exceptional written, verbal, and presentation skills.
Ability to influence leaders without direct authority.
Strong organizational and project management skills.

Responsibilities

Serve as the primary Loss Prevention partner to assigned District Managers, Store Managers, and Opportunity Center leadership.
Develop and implement strategies to reduce shrink, employee theft, and operational losses.
Conduct confidential investigations involving employee theft, fraud, policy violations, workplace misconduct, and other incidents that place the organization at risk.
Partner with Human Resources, Legal, and operational leadership to determine appropriate investigative actions.
Prepare detailed investigative reports and present findings and recommendations to senior leadership.
Utilize EBR data, POS analytics, Power BI, and other systems to identify indicators of theft and operational risk.
Conduct announced and unannounced Loss Prevention audits and operational assessments.
Develop and deliver Loss Prevention training to Store Managers, Assistant Store Managers, and team members.
Support physical security systems including CCTV, burglar alarms, access control, and other security technologies.
Conduct security assessments and recommend improvements to mitigate risk.
Maintain productive relationships with local law enforcement and external partners.
Prepare executive summaries, case reports, audit results, and monthly performance updates.
Maintain regular and punctual attendance.
Perform other duties as assigned.