Regional Legal Operations Lead

Remitly
•$109,500 - $230,700

About The Position

About the Role LexisNexis is seeking a Regional Legal Operations Lead to drive the execution of the Legal Operations model across North America. This role focuses on delivering global initiatives within the region while ensuring alignment with local business needs. You will collaborate across teams to improve processes, implement technology, and deliver measurable operational outcomes through expertise and influence.

Requirements

  • Experience in Legal Operations, business operations, consulting, or a related field with a focus on implementation and delivery
  • Strong program execution and project management capabilities
  • Ability to work cross-functionally and influence stakeholders in a matrixed environment
  • Strong analytical and problem-solving skills with the ability to translate insights into outcomes
  • Experience driving adoption, change, and operational improvement through collaboration and expertise
  • Experience in a technology, information services, software, data, analytics, AI, or SaaS environment
  • Familiarity with commercial legal workflows and related operational areas such as privacy, compliance, or risk management
  • Hands-on experience with legal operations platforms including CLM, e-billing, matter management, workflow automation, reporting, and AI tools

Responsibilities

  • Execute the Legal Operations roadmap across North America, aligning global priorities with regional needs
  • Act as a subject-matter expert on legal operations processes, service delivery models, and legal technology
  • Design and implement systems, processes, and workflows including intake, triage, and matter management
  • Lead the rollout and adoption of legal technology tools such as CLM, e-billing, workflow, and reporting solutions
  • Track performance metrics and translate insights into actionable improvements
  • Support continuous improvement of service delivery models and operational frameworks
  • Collaborate across a matrixed environment to influence stakeholders and drive execution
  • Bridge global Legal Operations strategy with regional delivery and feedback

Benefits

  • shared parental leave
  • study assistance
  • sabbaticals
  • annual incentive bonus
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