Regional ISE Care Leader

General Conference of Seventh-day Adventists

13d

About The Position

The Regional International Service Employee (ISE) Care Leader offers spiritual, emotional, and practical support to ISEs and their families living and working cross-culturally. The primary role is to foster missionary well-being and promote ISE service longevity through regular interaction, contact, and occasional visits.

Requirements

At least one term as an ISE/IDE in international denominational services is required.
Well-developed knowledge of principles, policies and beliefs of the General Conference and the Seventh-day Adventist Church.
Working knowledge of ISE polices, procedures, and practices.
Strong interpersonal and communication skills with ability to maintain confidentiality and exercise sound judgement when handling sensitive information.
Must possess cultural sensitivity and adaptability with the ability to effectively respond to the diverse contextual needs of missionaries.
Proficiency in basic computer applications, including internet navigation and email.
Ability to effectively use virtual communication platforms such as Zoom, social media, etc.

Nice To Haves

Bachelor’s (BA/BS) degree in human services, psychology, professional counseling or related field preferred.

Responsibilities

Maintains regular contact with assigned ISEs and families to provide ongoing support and care.
Assists ISEs with developing and implementing personal care plans, coping strategies, and self-care practices.
Provides spiritual support through prayer, encouragement, and offering resources to help ISEs maintain and deepen their faith.
Conducts up to six (6) field visits annually to engage with ISEs in their service locations to assess well-being and support needs.
Provides compassionate care and timely support to ISEs experiencing stress, conflict or burnout, including referrals to professional services when appropriate.
Provides regular ISE care reports to ISE Care & Support Manager.
Offers feedback and recommendations to enhance overall ISE care, support strategies, and program effectiveness.
Contributes to the development, evaluation, and curation of missionary care resources and tools.
Must be a member in regular standing of the Seventh-day Adventist Church.
Must maintain a regular and reliable work schedule.
Other duties as assigned.