Regional HVAC Service Manager, Central

Johnson Controls • Milwaukee, WI

1d • Onsite

About The Position

Johnson Controls Regional HVAC Service Managers enable growth with strong operational focus and delivery execution for our customers. Drive significant service growth and constant improvement on pace of performance. This will be achieved through strong service leadership and specific areas of focus, below.

Requirements

• At least 5 years running a Commercial HVAC business
• Strong leadership skills with the ability to influence and inspire others
• Experience with contracting, understanding S&OP, construction legalities, procurement, functional support structures, change management
• Developing strategic growth plans at the local or multi market level
• Deep understanding of service impacts on P&L
• Relentless customer-first mentality, Fostering and maintaining customer satisfaction
• Executing and improving established processes
• Building high performing teams, Influencing skills , Developer of skills in others
• Connects strategy to execution.
• Problem solves
• Communicates well with internal and external stakeholders
• Marshalls and allocates resources effectively
• Creates trust through role modeling, follow through, and small say/do gap
• Change and learning agility

Responsibilities

• Aggressively connect assets to accelerate digitization benefits for customers and JCI operations.
• Supervising, mentoring and developing direct reports
• Elevate technician engagement and service agreement retention.
• Delivers JCI Zero Harm safety culture by leading Safety KPIs within the Region to achieve TRIR/LWIR outcome improvement
• Drives a customer centric culture at all levels and places the highest priority on customer satisfaction throughout the installation process.
• Ensures Regional Implementation of new Install and Service functional process and initiatives launched by functional teams.
• Works with Market General Managers to ensure Install and Service Managers and sellers are upskilled using coaching as well as established learning and development programs and tools.
• Works with local teams to hire, develop and retain a pipeline of diverse talent.
• Delivers quarterly Regional Install and Service revenue growth, margin expansion, net billing, cash collections, trade working capital, service linkage.
• Drives Security operational standards & Compliance to process.
• Leads Install and Service executed revenue forecasting process for the Region and follows other LSW guidelines.
• Collaborates with Region Commercial and Functional leadership to ensure cross functional collaboration and implementation of required SOPs.

Benefits

• Competitive salary
• Paid vacation/ 15 days vacation first year + Holidays & Sick-time
• Comprehensive benefits package including 401K, medical, dental, and vision care – Available day one
• Extensive product and on the job/cross training opportunities
• Company vehicle
• Competitive Bonus plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees