Regional Human Resources Business Partner

OTO Development•South San Francisco, CA

2d•Hybrid

About The Position

OTO Development is pleased to announce a wonderful opportunity for a Regional Human Resources Business Partner. This position is based in Northern California and will travel to the Northern California portfolio of hotels. Relocation assistance and visa sponsorship are not available for this position. Pay Range: $110,000 – $140,000 annually (pay will be based on experience and market data of the position), plus discretionary bonus and a comprehensive benefits package.

Requirements

Skilled relationship builder at all levels
Strong working knowledge of regional employment law such as wage & hour, documentation, workers’ comp, federal and state LOA, and labor relations
Empathy and a service mindset to help drive engagement and retention efforts
Extremely comfortable & skilled with coaching and counseling to our Property leaders (Regional Operations Director, GM, AGM and Department Managers)
Excellent oral, written, and interpersonal communication skills
Excellent training skills - expert user in PowerPoint, eLearning/LMS platforms, virtual training tools (e.g., Teams, Zoom), and HR technology including HRIS/ATS and AI-enabled tools, comfortable with leading training or rolling out new initiatives or reinforcing existing ones
5+ years of progressive HR experience, including employee relations and investigations, ideally in hospitality or multi-unit operations
Bachelor’s degree in Human Resources or a related field, or equivalent experience

Nice To Haves

Bilingual in Spanish or Cantonese strongly preferred
Prior experience working in a leadership role at a hotel is preferred
PHR/SPHR or SHRM-CP/SCP certification preferred

Responsibilities

Develop, maintain and support a business partnership with the hotel leadership and work teams serving as an advocate, cultural ambassador, subject matter expert, and problem solver on team member issues
Check in with team members on any issues, work with corporate on leave management, benefit communication, team member training and other initiatives
Provide employee relations and engagement support to the region with the focus on achieving best in class workforce for high retention and team member engagement
Provide coaching/counseling to hotel leadership on employee issues, documentation, terminations, and navigating through employment laws
Assist the Regional Director of Operations on various leadership and team member support needs
Develop and maintain employee relations tracking, reporting, and people analytics (e.g., turnover, engagement, ER trends) to deliver actionable insights to regional leadership
Lead employee relations matters and investigations within Northern California (or other regions as needed), partnering closely with the Director of Human Resources
Conduct exit interviews within the region and provide information to corporate & regional leadership
Provide training on a variety of employment related topics as needed
Actively and consistently participate in weekly hotel staff meetings, daily line up meetings, departmental meetings, as needed or otherwise requested
Support hiring managers with recruitment efforts and provide guidance, suggestions, and work on recruitment initiatives
Assist with orientation of new hires within the region