Regional Housing Manager

Voaok•Tulsa, OK

1d•Onsite

About The Position

Our work touches the mind, body, heart , and ultimately the spirit – of those we serve, integrating our deep compassion with highly effective programs and services. VOA Oklahoma is currently seeking an experienced, strategic, and people-focused Regional Housing Manager to join our team! Volunteers of America is one of the nation’s largest comprehensive human services organizations with 16,000 mission-driven professionals, dedicated to helping those in need rebuild their lives and reach their full potential. This is more than a property management leadership role. It is an opportunity to influence lives, strengthen communities, and drive exceptional operational performance while supporting our mission of serving seniors, families, and individuals with special needs. The ideal candidate is a proven multi-site housing leader who thrives in a fast-paced environment, excels at developing high-performing teams, and possesses deep expertise in affordable housing compliance, financial management, asset preservation, and resident satisfaction.

Requirements

Bachelor's degree plus five years in a directly related field OR seven years directly related, transferable experience OR a combination of education and experience.
Five years of supervision and five years of multi-site operations experience.
Strong knowledge of property management including related financial statements, computer systems / software, regulatory programs, marketing and leasing programs, physical asset knowledge, LIHTC, HOME, HUD 202, Bond and Conventional financed occupancy related programs.
Commitment to the development of social service programs as they relate to senior, special needs and multi-family housing communities.

Nice To Haves

COS (Certified Occupancy Specialist)
HCCP (Housing Credit Certified Professional)
HOME Certification
LIHTC Certification (Low-Income Housing Tax Credit Certification)

Responsibilities

Provide strategic oversight and operational leadership for a multi-site housing portfolio.
Conduct regular site visits and property reviews to ensure compliance, asset preservation, and operational excellence.
Monitor occupancy, leasing performance, resident services, maintenance operations, and customer satisfaction.
Ensure all properties meet owner, investor, lender, regulatory, and VOAOK standards.
Implement and oversee emergency preparedness and resident safety programs.
Develop and manage property and regional budgets.
Analyze financial statements, forecasts, cash flow reports, and operational metrics.
Identify opportunities to improve operational efficiency and financial performance.
Develop action plans to address significant variances in revenue, expenses, or occupancy.
Maintain compliance with affordable housing programs, including: LIHTC HOME HUD 202 Bond-financed housing Conventional housing programs
Ensure adherence to all local, state, and federal regulations.
Oversee accurate and timely completion of required reports, audits, and administrative functions.
Build strong relationships with residents, owners, investors, regulators, community partners, and service providers.
Utilize resident and stakeholder feedback to enhance service delivery and operational effectiveness.
Support business growth initiatives and contribute to organizational strategic planning.
Recruit, hire, mentor, and develop Community Administrators and site teams.
Build a culture of accountability, engagement, collaboration, and continuous improvement.
Conduct coaching, performance evaluations, succession planning, and employee development activities.
Identify emerging leaders and cultivate future talent within the organization.
Partner closely with Human Resources to support workforce planning and talent management initiatives.