Regional Hotel Operations Manager
About The Position
Are you a dynamic hospitality leader who thrives on developing teams, elevating performance, and ensuring brand excellence across multiple properties? We are seeking a Regional Hotel Operations Manager to support and strengthen our portfolio of hotels. This is a hands-on leadership role ideal for a seasoned General Manager or Director of Operations ready to make an impact at the regional level. The Regional Hotel Operations Manager serves as a key operational partner to our General Managers, ensuring each property achieves performance goals, maintains brand standards, and delivers exceptional guest experiences. This role provides leadership continuity by stepping in to cover General Managers during absences and transitions. The ideal candidate is a strong trainer, mentor, and operational expert with deep brand knowledge and a passion for team development.
Requirements
- Minimum 5+ years of hotel General Manager or senior leadership experience
- Multi-property or task force experience strongly preferred
- Proven success in training, coaching, and developing leaders
- Strong financial acumen and operational expertise
- Willingness to travel regularly within the region
Nice To Haves
- Brand experience with the following is a plus: IHG Hotels & Resorts Hilton Marriott International
Responsibilities
- Partner directly with General Managers to drive operational excellence and financial performance
- Provide on-site support to hotels as needed
- Serve as acting General Manager during vacancies, leaves, or peak operational needs
- Conduct regular property visits to assess performance, service standards, and team development
- Lead property-level training initiatives for managers and department leaders
- Onboard and coach new General Managers
- Identify skill gaps and implement targeted development plans
- Reinforce service culture and guest satisfaction standards
- Ensure properties remain fully compliant with brand standards and audits
- Stay current on all new brand initiatives, operational updates, and required programs
- Guide hotels through brand inspections and quality assurance reviews
- Support implementation of new systems, programs, and corporate rollouts
- Analyze KPIs including RevPAR, ADR, labor costs, guest satisfaction, and profitability
- Collaborate with GMs to create action plans that improve results
- Monitor financial controls and operational efficiencies
Benefits
- Opportunity to influence multiple properties
- Career growth within a growing hospitality portfolio
- Competitive compensation package
- Impactful role shaping operational success
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
