Regional Group Fitness Manager

CLUB4 FITNESS•Trussville, AL

13d•Onsite

About The Position

The Regional Group Exercise Manager is a tactical field-based position that directly manages the group exercise program, including cycling and Club360 programming, through assigned Club4 facilities up to a total of nine (9) Club locations. As a subject matter expert in Group Exercise programming as well as holding certifications in Les Mills or other group exercise programming sponsored by Club4Fitness, the Regional Group Exercise Manager will present him/herself as an organizational role model for all activities related to group exercise and spin as well as provide regular feedback to Group Exercise Managers and Instructors on quality of instruction. This leadership position will execute to enhance the member experience and create a value in the Group Exercise department(s) in all Club4Fitness facilities.

Requirements

Three (3) years Supervisor or Manager experience. Preferably in the fitness or dance industry, or in management of a professional performance organization.
Must hold a current national group exercise certification & have taught for at least 5 years
High School Diploma or equivalent (GED) is required
Must be CPR/AED certified
Must hold at least two of the following certifications: Group Fitness Instructor certification, Les Mills Certified, Indoor cycling certification
Hard working, goal oriented, enthusiastic, and energetic.
Solid work ethic with strong decision-making skills
Self-starter who takes initiative with minimal direction and supervision
Basic computer, math, and communication skills required
Superior customer service skills, preferably in the fitness industry
Solid supervisory, diplomacy and listening skills
Both detail and results-oriented with high degree of professionalism and organizational skills
Strong communication, problem-solving, time management and analytical skills
Strong time management skills, ability to effectively manage multiple priorities in a rapidly changing environment
Demonstrated ability to work both autonomously and collaboratively within teams
Strong track record of successfully executing on directives and meeting key strategic initiatives as designed and/or approved by assigned Regional Manager as well as Managing Partner
Ability to travel to all Club4 facilities designated as within the Group Exercise Director’s scope of supervision, assisting Club Expansion personnel and GMs to prepare for new Club openings, as well as to lead activities at major events such as Grand Openings, Exercise Programming Launches, etc., as well as to perform above described performance evaluation activities and audit classroom maintenance/cleanliness

Nice To Haves

2- or 4-yr degree or four years of supervisory experience is preferred

Responsibilities

Responsible for providing leadership to group exercise, including spin, instructors within an assigned region
Interviewing, hiring, scheduling, and performance management of group exercise managers for all assigned Club locations
Assists any new Group Exercise Manager in effectively staffing his/her Club location so as to build the group exercise classes with best-in-class instructors and scheduling an 80%/20% of live instruction vs. virtual class instruction schedule
Provides coaching, mentorship & supervision, as well as support to all Group Exercise Managers abd Instructors within the assigned region in an effort to facilitate the successful development of group exercise within the region and skills development among group exercise instructors
Partners with Fitness Administrative Assistant to ensure all instructor certifications are current and that all instructors maintain required CPR certification
Attend quarterly Training and Development workshops for Group Exercise Managers and Instructors under Group Exercise Director’s supervision
Evaluate classes and instructors with internal/external audits annually and report back to the Group Exercise Director
Promotes an engaging and welcoming environment to all employees, members and visitors
Ensures that Group Exercise Managers are trained on how to submit accurate and timely payroll
Work closely with HR and Club management in regard to hiring new and sending timely notification of separated/terminated group exercise employees
Conduct studio evaluations at each assigned Club location ensuring that all studios are clean and organized and all Group Exercise equipment is properly maintained
Partner with assigned Group Exercise Managers as well as Club General Managers to recommend and implement schedule changes, as needed to remain competitive within the market as well as to ensure constant community/member engagement
Participates in Les Mills launches and on-going performance of new procedures, programs, training and certifications within the arena of Group Exercise, including Spin/indoor cycling activities
Ensure all Group X deliverables (copies of schedule, information sheet on class formats, instructors contact lists) are copied and readily available in club
Responsible for the development and ongoing maintenance of all Group Exercise and Indoor Cycling Program Standard Operating Procedures (SOPs) within Club4Fitness based on best practice industry standards
Teaches a minimum of 2 classes per week at assigned home club on Club Group X schedule; 1 class per week at all other clubs assigned as within the ‘region’
Responsible for ensuring that all Group Exercise classes are closed out daily
Provide Group Exercise Instructors with timely performance feedback and recognition
Execute the substitution process to ensure that all classes run to company standards
Work with all Club instructors and General Managers to develop schedules and communicate all changes on a monthly and quarterly basis
Maintain instructor communication list(s) and Microsoft Teams channels
Enforce and update policies & procedures with the Group Exercise staff when onboarding, when behavioral activities require refresher training, and as of the time of any policy/procedural changes within the Club4Fitness organization
Attend group exercise meetings as assigned, to include monthly meetings with Club Management personnel, Regional and/or Group Exercise Managers’ meetings, as well as any other leadership meetings as assigned by the Group Exercise Director
Works directly with the Group Exercise Manager and Club General Manager to address more complex customer service and/or equipment issues (as related to the group exercise department) by proactively addressing any member concerns or issues
Develops strong lines of communication with GMs and Regional Managers of all Clubs within the assigned region
Communicates with marketing and the admin team to ensure timely updates of group exercise schedules on all social sites (website, app, etc.) within the assigned region
Other Duties as assigned by Group Exercise Director or Managing Partner