Regional General Manager – Home Improvement

Marvin • Kent, WA

1d • Hybrid

About The Position

Infinity Replacement by Marvin is a leader in premium window and door replacement, partnering with homeowners to deliver a seamless, high-quality experience from consultation through installation. Backed by the trusted Marvin brand, we specialize in full-service replacement solutions with a focus on craftsmanship, customer service, and operational excellence. We are seeking a Regional General Manager to lead our Northwest Region, covering the Seattle and Portland markets. This is a high-impact leadership role responsible for owning both the growth and operational success of the region. If you’re an entrepreneurial leader who thrives on building teams, driving revenue, and delivering an exceptional customer experience—this is your opportunity to run a business within a business.

Requirements

• Proven leadership experience with ownership mindset and entrepreneurial drive
• Experience managing P&L, operations, and sales performance
• Background in construction, home improvement, or related industry strongly preferred
• Ability to lead cross-functional teams including sales, contractors, and operations
• Strong problem-solving skills and the ability to manage complex customer situations
• Hands-on sales experience is a plus
• Willingness to obtain required certifications (EPA Lead-Safe, OSHA 10, etc.)
• Bachelor’s degree preferred (or equivalent experience)

Responsibilities

• Own full P&L responsibility for the region, driving revenue growth and operational efficiency
• Lead day-to-day market operations, aligning sales, installation, and project management teams
• Identify opportunities to grow the business and improve processes, leveraging performance data and KPIs
• Partner with corporate teams (finance, operations, marketing) on budgeting, forecasting, and strategy
• Ensure a best-in-class customer experience from sale through installation and service
• Resolve escalated customer or project issues with professionalism and urgency
• Build, coach, and lead high-performing teams across sales, project management, and installation
• Allocate resources effectively to support timely, high-quality project completion
• Oversee warehouse operations, inventory management, and job readiness (kitting and staging materials)
• Maintain compliance with all licensing, training, and installation standards

Benefits

• health insurance
• paid holidays
• paid parental leave
• 401(k) retirement savings match
• $300 annual wellbeing account
• Better Living Day! (a paid day off to go have some fun)
• Annual profit sharing
• Giving at Marvin – participate in organized volunteer opportunities
• Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships

What This Job Offers

• Job Type: Full-time
• Career Level: Manager