Regional General Adjuster

Crawford•Seattle, WA

About The Position

Ready to Lead High-Exposure Claims Across a Region? Be the Expert Who Guides Complex Losses and Mentors Teams! Join Us as Regional General Adjuster! What’s in it for you? Lead Complex Losses: Handle high-value property and liability claims while determining coverage, liability, and estimated loss values. Mentor & Guide: Support and co-adjust with team members, sharing your expertise to elevate overall performance. Drive Investigations: Collaborate with claimants, witnesses, and industry experts to ensure thorough, accurate claim evaluations. Be a Trusted Authority: Present findings, serve as an expert witness when needed, and make strategic recommendations—including litigation when appropriate. At Crawford, every claim represents a person and a community we help restore. As a Regional General Adjuster, your extensive industry experience, strong analytical skills, and leadership mindset will play a critical role in resolving complex claims and supporting team success across the region. This is your chance to be part of the One Crawford family —where your expertise drives meaningful impact. Ready to lead complex claims and shape outcomes at a regional level? Apply today and help us restore lives! Resolves complex commercial property losses generally in excess of $100,000 by investigating damages, negotiating adjustment of losses with corporate management, brokerage personnel, lawyers, accountants or public adjusters representing the insured; presents evidence in legal proceedings; makes sales calls and presentations. The Regional General Adjuster's role varies including direct loss assignment handling, assisting branches or Technical Services on loss handling and catastrophe claims assistance.

Requirements

Requires two years college or an equivalent combination of education and experience; bachelor's degree preferred.
Previous experience adjusting complex property or liability claims.
General experience level in excess of 10 years handling claims or working within industry segment.
Excellent knowledge of interpretation of insurance coverage, customs and practices.
Good verbal and written communication skills.
Excellent attention to detail.
Strong analytical and mathematical ability.
Strong organizational and interpersonal skills.
Basic computer knowledge.
Must be licensed as required by state and local jurisdictions.
Must have a valid driver's license.
Must complete designated courses while in position in order to advance.

Responsibilities

Examines claims forms, policies and endorsements, client instructions and other records to determine coverage.
Ability to mentor adjusters and co adjusting losses with other staff.
Investigates claims and assisting other staff by interviewing claimants, witnesses and other interested parties; by obtaining official reports, by inspecting physical damage, by comparing claim information with evidence and/or by consulting with experts.
Sets estimated loss values for clients.
Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford & Company.
Communicates adjustment recommendations to appropriate parties after determining liability.
Recommends litigation when appropriate.
Presents evidence and serves as an expert witness at legal proceedings.
Maintains company reputation and insurance product integrity by complying with federal and state regulations and corporate quality standards.
Maintains professional and technical knowledge through continuing education.
Makes sales calls to solicit new business.