Regional General Adjuster

Crawford & Company • Syracuse, NY

3d • $70,523 - $128,947 • Hybrid

About The Position

Handle Complex Property Claims and Make an Impact Across New York! This is a Hybrid role, involving work from home and driving. The position requires handling complex property claims, mentoring adjusters, investigating claims, setting loss values, preparing reports, communicating adjustment recommendations, recommending litigation when appropriate, presenting evidence as an expert witness, maintaining company reputation and regulatory compliance, pursuing continuing education, and making sales calls to solicit new business.

Requirements

• 5+ years of property claims experience
• Experience handling both commercial and residential property claims
• Strong investigation, negotiation, and claims management skills
• New York Adjuster License preferred, but not required
• Two years college or an equivalent combination of education and experience; bachelor's degree preferred.
• Previous experience adjusting complex property or liability claims.
• General experience level in excess of 10 years handling claims or working within industry segment.
• Excellent knowledge of interpretation of insurance coverage, customs and practices.
• Good verbal and written communication skills.
• Excellent attention to detail.
• Strong analytical and mathematical ability.
• Strong organizational and interpersonal skills.
• Basic computer knowledge.
• Must be licensed as required by state and local jurisdictions.
• Must have a valid driver's license.
• Must complete designated courses while in position in order to advance.
• A variable schedule including on-call may be required.
• Depending on case load you may be required to work beyond normal business hours when necessary.
• Travel may be required during/outside of normal business hours when necessary.

Nice To Haves

• New York Adjuster License

Responsibilities

• Examines claims forms, policies and endorsements, client instructions and other records to determine coverage.
• Ability to mentor adjusters and co adjusting losses with other staff.
• Investigates claims and assisting other staff by interviewing claimants, witnesses and other interested parties; by obtaining official reports, by inspecting physical damage, by comparing claim information with evidence and/or by consulting with experts.
• Sets estimated loss values for clients.
• Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford & Company.
• Communicates adjustment recommendations to appropriate parties after determining liability.
• Recommends litigation when appropriate.
• Presents evidence and serves as an expert witness at legal proceedings.
• Maintains company reputation and insurance product integrity by complying with federal and state regulations and corporate quality standards.
• Maintains professional and technical knowledge through continuing education.
• Makes sales calls to solicit new business.

Benefits

• Competitive base pay
• Bonus/Incentive Pay and other Performance-Based Rewards
• Medical, Dental and Vision Plans
• Prescription Drugs
• HSA, HRA, and FSA Accounts
• Paid Holidays, Vacation and Sick Leave
• 401(k) Retirement Plan
• Tuition Assistance
• Paid Parental Leave
• Supplemental Health Benefits
• Enhanced Mental Health Support
• Virtual Physical Therapy
• Caregiving Services
• Life Assistance Program
• Training programs that promote continuous learning and career progression while enhancing job performance.
• Sustainability programs that give back to the communities in which we live and work.
• A culture of respect, collaboration, entrepreneurial spirit and inclusion.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree