Regional Floor Care Manager

Thompson Hospitality Corporation•Richmond, VA

31d•Hybrid

About The Position

A Regional Floor Care Manager oversees specialized cleaning operations and maintenance projects across multiple facilities within a defined geographic area. They train site staff, enforce quality standards, and manage budgets for commercial flooring like carpet, vinyl tile, and hardwood.

Requirements

Typically requires 2–5+ years of progressive management experience in commercial cleaning or facilities management, with hands-on expertise in hard floor and carpet maintenance.
Strong proficiency with heavy floor machinery (buffers, burnishers, extractors).
Solid understanding of chemical properties and flooring material types.
Valid driver’s license with a clean driving record, as frequent travel between regional sites is required.
Exceptional organizational, communication, and problem-solving abilities to manage multiple teams and client relationships simultaneously.

Responsibilities

Recruit, train, and supervise on-site floor technicians and custodial teams.
Develop and lead training sessions on proper chemical usage and advanced equipment operation.
Conduct regular site inspections to ensure floor care standards (e.g., stripping, waxing, buffing, and shampooing) meet client and company expectations.
Create comprehensive floor maintenance schedules and allocate budgets for equipment, materials, and labor.
Ensure all teams follow OSHA guidelines, utilize Personal Protective Equipment (PPE), and adhere to infection control protocols (crucial in healthcare or hospitality settings).