Regional Fleet Manager, Richmond, KY

Framebridge•Richmond, KY

5d•$60,000 - $75,000•Hybrid

About The Position

At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experience with a delightful one. Our mission is to make framing so delightful, customers are inspired to frame everything they love—big, little and in between. We've framed over three million pieces and counting. We are building a beloved brand, and to be successful, we have to build a great team across a number of disciplines – ecommerce, retail, design, and manufacturing. We are a consumer business operating online and in our growing fleet of retail stores. We operate multiple manufacturing studios that allow us to deliver a high-quality custom product at an affordable price with a quick turnaround. We exist, grow, and ultimately own the market by delighting customers who trust and value us. We're seeking a Regional Fleet Manager to lead fleet operations and our driver team across the Richmond, KY market. This role is responsible for the safe, on-time delivery and pickup of customer artwork across Framebridge retail locations, with direct accountability for driver management, fleet vehicle oversight, route management, and store partnership. The ideal candidate brings hands-on transportation or fleet operations experience, strong people management skills, and a solutions-first mindset. This role reports to the National Transportation Planner.

Requirements

3 or more years of experience in fleet management, transportation operations, logistics, or a related field.
Demonstrated experience managing drivers or field-based teams, including hiring, coaching, scheduling, and performance management.
Familiarity with GPS telematics, fleet management platforms, and route optimization tools.
Working knowledge of DOT regulations and applicable local, state, and federal transportation compliance requirements.
Strong organizational skills — you manage multiple priorities simultaneously without letting details fall through the cracks.
Excellent communicator with a service-first approach to store partnership and driver leadership.
Comfort working with data: tracking KPIs, identifying trends, and translating findings into actionable improvements.
A bias for action — you spot problems early, move quickly to resolve them, and follow through to ensure root causes are addressed.
Valid driver's license with a clean driving record.

Nice To Haves

Proficiency with Microsoft Office and experience with fleet or logistics software is preferred.

Responsibilities

Directly manage and develop a team of onsite drivers — handling hiring, onboarding, scheduling, performance reviews, coaching, and corrective action to build a culture of accountability and professionalism.
Build and manage weekly driver schedules, approve timecards, and coordinate coverage for planned absences and unplanned call-outs to ensure routes are never understaffed.
Monitor driver behavior through GPS telematics and regular ride-alongs, conduct monthly safety meetings, and manage accident reporting and root-cause remediation to maintain a safety-first environment.
Create and distribute daily pickup and delivery manifests, optimize route sequences for efficiency and cost, and troubleshoot exceptions and missed stops in real time.
Serve as the primary point of contact for retail store leadership on all delivery, pickup, and driver matters — resolving escalations quickly and maintaining strong working relationships with store teams.
Manage the local fleet of company-owned, rental, and leased vehicles — including maintenance scheduling, registration and insurance compliance, GPS device installation, fuel card oversight, and vehicle audits.
Review and approve driver expense submissions for policy compliance, and partner with Finance on expense reconciliation and budget tracking.
Track and assign traffic violations, citations, and toll charges; implement coaching programs to reduce violation frequency and manage associated costs.
Maintain audit-ready records for all drivers, vehicles, incidents, and compliance activities; ensure timely renewal of all registrations, permits, and certifications.
Report regularly to the National Transportation Planner on KPIs including on-time delivery rate, cost per route, miles driven, and maintenance spend — and actively contribute to process improvement initiatives across transportation operations.