Regional Field Service Pump Technician - Rotary Equipment - $2K SIGN ON BONUS!!
About The Position
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. $2K SIGN ON BONUS!!! NO WAITING PERIOD FOR HEALTH BENEFITS!!! Your Role: Flygt A-C Pump, a Xylem Brand manufacturing some of the world’s largest pumps, seeks to hire a Regional Field Service Pump Technician - Rotary Equipment to work out of the Pewaukee, WI location. This position will be responsible for providing specific technical direction and advisory services to the onsite contractors, in house engineering, in house operations, and in house sales functions of the Flygt A-C Custom Pump Operations. The ideal candidate will have hands-on experience with rotary equipment, including gas or diesel engines, large-scale machinery such as construction equipment or trucks/semis, as well as turbines, generators, or compressors—all of which are highly valuable." Activities include field installation, field testing, and field commissioning of Custom Pump products and systems. This individual is also responsible for providing sales & technical support for all past, current, and future pump installations. Finally, this position has responsibility to make verbal and written recommendations for repair sales opportunities, fully supporting company goals and objectives.
Requirements
- High school diploma or equivalent.
- Minimum of 3 years of experience providing field service in a manufacturing / heavy machinery environment.
- Possess a working knowledge of pump or rotating equipment mechanical design.
- Microsoft Word, Excel, PowerPoint, and Outlook skills.
- Excellent communication (written and oral) and personal interaction skills required.
- The ability to conduct training to both technical and operations personnel.
- Effectively analyze and report data in a logical and systematic way so that it can be used to manage resources.
- Develop and write comprehensive technical reports on the assessment of pump repairs and field service calls.
- Valid driver’s license.
- Ability to obtain valid passport.
Nice To Haves
- Vibration analysis experience and/or vibration analyst certification is a plus
Responsibilities
- Manage projects for aftermarket (repairs) to ensure timely completion of design related tasks. This includes proper coordination and interaction with operations and assisting operations in execution as required.
- Serve as technical consultant on design and manufacturing issues for both new and aftermarket products.
- Interface with agents/ customers on a variety of issues: sales, marketing, service, etc.
- Perform field service on pumps for customers (i.e. repairs, start up, warranty, testing, installation, etc.). This includes pump and system vibration data collection, analysis, and review.
- Complete field service assignments as needed.
- Investigate field requirements in terms of design application, and failures for various conditions and determine solutions for customers.
- Provide Technical support to Customer Service and customers
Benefits
- Generous PTO package and paid holidays
- Generous retirement savings plan
- Customizable health, dental and vision insurance (eligible on first date)
- Career progression plans
- Reward and recognition programs
- Paid parental leave
- Tuition Reimbursement
- Company Wellness Program
- Employee Discount Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
